LA Fitness

Terrance K 

on BBB

a year ago

Staff are like police people.Been given middle finger many times coming into club and inside club by staff.When i told female manager she minimized and pretended she didnt understand.Selective discrimination. 

Jennifer C 

on BBB

a year ago

My son is 17 years and went into the location at ******************************************************************************* on March 12th without my knowledge or permission and signed up to use the facility. He paid $106.98 on a debit card at the time which I was later told was a first and last month payment. I was unaware of this transaction until March 27 when he was charged another $52.43. It was at that time that he told me that he was being charged again for something he had just paid for. I reached out to that fac... read more

David K 

on BBB

a year ago

I wanted to cancel my membership. I went there and told the manager I wanted to cancel my membership. He said it was cancelled and I would receive no more charges. I got a charge this month. I want the charge reversed and to not incur any more recurring charges 

Mohamed K 

on BBB

a year ago

I went there directly to be a member in that gym. I told them clearly I am traveller's back to my country within three months I don't need to be involved at any subscriptions. I did participate with a 2 month membership. That was satisfying for me. Then they call me twice to announce a new deal. A personal training is now available for one month with 165$ I told them I have no problem with that if it's only one month. Why not let's try it.I found they put me in a one year plan. And I have to pay 907$ if I wanna cancel my mem... read more

Bryan R 

on BBB

a year ago

This by far is the absolute worse gym around. Always filthy. The Steam Room is always down. Today when I was there steam room worked but it was so hot you couldn't sit in there. The HOT tub was cold. They had no Hot Water for the showers. The female they have cleaning just comes into the Men's locker room and just stays in there. Its actually quite comical how bad this place is. And now I am reading how bad it is to cancel. What's even more comical is that I still go here 

Shara G 

on BBB

a year ago

Please write an in depth complaint about LA Fitness employee ***** making me feel uncomfortable as a guest and taunting me from previously being sick for the past two years. My cousin ask me to get out the house and go to the gym with her because she knows I have been battling depression as well as anxiety and stress. I do not get out the house much but she reassured me that I will be safe and ok. Upon arriving to LA Fitness in ********* ga. My cousin who have a pass signed me up for a guest pass but the email for the guest ... read more

Greg T 

on BBB

a year ago

After 2 yrs at this gym here's what you can expect: -always filthy, rarely cleaned, i've seen the same tumbleweeds of hair and dust for months at a time -much of the equipment is broken or only partially working for weeks to months (ex. counted 27 cardio machines down at one time), most of the equipment 20 yrs old and *****, no safety inspections (had a cable break, a peddle fall off a bike, and numerous other pieces of equipment break)-discourteous clientele, dropping weights, leaving gym bags all over, not wiping equipment... read more

Hasan B 

on BBB

a year ago

The salesman that i was forced to speak to in order to activate my guest pass had absolutely zero integrity! I came to workout with a friend who has a membership and because i wasnt interested in signing up he would not honor my guest pass. I wasted an hour in traffic to come there just for them to lie and say they couldnt validate my guest pass because Ive been a member before They have sleezy lying company with sleezy lying DESPERATE employees. As a personal trainer i have met people who have worked for LA fitness and they... read more

Roger F 

on BBB

a year ago

They might as well be scam artist. It's 2023. The fact that you need to have an in person meeting , or mail in a letter to cancel a membership is flat out egregious. I sent in my cancelation letter in March. I even requested a new card from my bank just in case. I wake ** one morning in May, more than two months after I mailed in a physical letter like it was ****, to find I was charged 5 times by LA Fitness/Esporta. When I called to complain and demand a refund the manager tells me I can't be refunded because there's no pro... read more