This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
LA Fitness
- Recreation
- Houston, TX
About this business
LA Fitness offers many amenities at an outstanding value. Gym amenities may feature Functional Training, state-of-the-art equipment, basketball, group fitness classes, pool, saunas, personal training, and more!
Location details
9244 W Sam Houston Pkwy N, Houston, TX, 77064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 11:00 p.m. | |
| Tue | 5:00 a.m. to 11:00 p.m. | |
| Wed | 5:00 a.m. to 11:00 p.m. | |
| Thu | 5:00 a.m. to 11:00 p.m. | |
| Fri | 5:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
This is the fourth compliant I make concerning the same matter and person. I have called LA Fitness Corporate to report the non compliance of mask use of some of the employees, especially to one in particular that never used the mask while attending prospect clients or talking to his coworkers. I spoke to two people from Corporate and they both indicated that they would address the situation with the operation manager. The employees name is John Goode. He is the only employee there that uses blue long sleeve button shirt and... read more
They took an annual fee from my casa count after it’s been on hold for over a year. I was told on the phone I can have my membership canceled over the phone with a manager to call back the next day. No call. When I called back now I have to go in to cancel... no manager on staff but I was never told there wouldn’t be one on a weekend. So here I am still a week later unable to cancel my membership.
Me and my workout friends have been going to Norwood Chicago location, since it was Bally’s we reported mechanical problems on the cardio machines several times to Josh R the Gm and George the AMG. My friend took a bad fall and instead of calling the ambulance, the staff helped him up and out the club, when he shouldn’t have been moved and ended up dying that night. Their answer was to smirk and said you work out at your own risk. Everyone there knows the ambulance should have been called. You killed our friend.
LA Fitness has been closed in my state until two weeks ago when very limited openings were permitted, and the company wasted no time in charging members (who cannot reasonably access the service - my gym is not open) the annual fee. Our household is unemployed and my LA Fitness account was frozen so we wouldn’t have to spend our unemployment on monthly dues. It was not properly communicated to me that $60 Would be taken out of my account this month and they refused to refund it even though I’m promptly cancelling my membersh... read more
Very poor customer service!!! LA fitness Greenbelt, MD. The club has apparently been sanctioned for people not wearing masks; they have in turn gone completely overboard!!! My mask fell below my nose while I was running. They didn't warn me or anything but an Amanda B******* immediately asked that I leave with the police! She is why I have a customer service complaint. I have been going to LA fitness for years without any issue! And I have no problem wearing a mask! It fell while I was running!
Zero Stars! With my permission, my mother is filing on my behalf. - Caleb Bastin I am helping my son now navigate. He has Autism, is 20 years old and stopped at this gym branch at 550 Clock Tower Way, Crescent Springs, KY 41017 ( simply to inquire about a place to work out. He was told it was $24.99/month (reflected on his account) and he could cancel anytime. He was not told he was being given a 1 year contract for an additional $240 a MONTH in personal training. Anyone who talks to him longer than 5 minutes will know that ... read more
Zero Stars!! These people are dishonest, deceitful, and use deliberate lies in their sales. I am helping my son now navigate their deceitful. He has Autism, is 20 years old and stopped at this gym simply to inquire about a place to work out. He was told he could cancel anytime. He was not told he was being given a contract for membership as well as an additional $240 a MONTH in personal training. Anyone who talks to him longer than 5 minutes will know that he would be easily taken advantage of in this capacity. His LA Fitnes... read more
LA Fitness is trying to enforce mask wearing during physical exertion/mid-exercise. When in common areas and as we enter and leave the gym I wear my mask. These employees don’t understand the laws in KY. I pulled them up online and showed the exemptions for wearing a mask which include during physical exercise straight from KY Gov. himself. They ignored the info I presented and never showed me anything in writing regarding LA Fitness policy to prove the latter. They also have the nerve to worry about my mask when the gym rar... read more
Started my membership and personal training sessions right before the pandemic caused closures. Memebership was on a freeze for three-four months. Being high risk I decided I would not be returning to the gym and would like a refund for sessions that were yet to be used and to cancel my membership since money is tight now as well. I've had an awful time trying to cancel and get my money back, on hold and talking to numerous people when I called or told the people I should talk to had the day off when I showed up to cancel in... read more
Frequently asked questions about LA Fitness
How is LA Fitness rated?
LA Fitness has a 2.2 star rating with 1,208 reviews.
When is LA Fitness open?
LA Fitness is closed now. It will open at 5:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com