LA Fitness

Mary V. 

on BBB

3 years ago

Talk about having car sales charge at you! This place sweet talks you into signing in, but when you think its a done deal *********** steps up to the plate by sliding into the picture. Before you know it, what was suppose to be $24.99 is $699.00. I'm stuck and screwed. 

Sigfredo R 

on BBB

3 years ago

The Signature on *************************, *****, **:It is frequently running out of towels they told me on August 23, 2021 that the washer was broken. I asked the guy, so you only have one washer?.On Saturday, August 14, there was a guy in the stepper with 2 long towels and 2 small towels The number of towels by member should be limited to one of each, otherwise, do not guarantee towels when enrolling a new member. Thats deceiving.The family restroom was out of service because the toilet was clogged and it was full of c***... read more

Terry S 

on BBB

3 years ago

Poor quality. Takes advantage of disabled people. I have autism and they minupukated me into signing a contract 

Kelly O 

on BBB

3 years ago

I'm writing in regard to the location in **************** from which my daughter and her friend had items stolen from their locker with most likely bolt cutters. Upon informing the workers at the front desk, one remarked that theft like this had been happening lately. When my daughter entered, if she had been informed of this, she would not have left items in a locker. Because no one cared enough or had enough common sense to inform her of this, cars had to be towed and will need to be re-keyed as well as residential locks. ... read more

Rafal 

on BBB

3 years ago

Do not sign up with LA Fitness, they will charge you an annual fee even when the gym is closed due to the pandemic and you do not actually use it for one year. They also unfreeze your account and keep charging your credit card and when it declines they charge you a fee for every attempt, and they keep ringing it up to boost the amount of money they make from the declined card. They will cancel the account without paying off the fee so they just keep stealing money until you can pay it or go into bankruptcy. Local club manage... read more

Ryan S 

on BBB

3 years ago

I recently moved to ***** from Georgia. The area in which I live(**************) does not have any clubs. Prior to moving I started a pre paid year long membership. When asking if I could freeze it until I was in range of a club, I was told no. Now roughly 6 months later, I am getting automated emails to restart my membership. You cant reply to the emails and there is no where to unsubscribe. That is criminal for a corporation such as LA Fitness. Please help! 

IceQueen4140 

on BBB

3 years ago

I used to work for this company in ************, **. I was the ONLY hard working employee while everyone stood around, laughed, did absolutely nothing. My pay was only $10/hr... I should've gotten more in pay because I'm highly reliable, trustworthy but my kindness got taken for granted 3 times (I left and came back).What really made me leave was the secrecy at this location, the high school drama. The staff are unprofessional at their jobs (look at Google reviews/ Facebook reviews). ****************** has a REALLY bad attit... read more

Ciara B 

on BBB

3 years ago

LA FITNESS IS A SCAM NIKO DID NOT TELL ME I WAS SIGNING A 12 month PERSONSL TRAINER CONTRACT. I TOLD HIM I ONLY WANTED SERVICE FOR THAT ONE SPECIFIC MONTH AND NOW IM OUT OF OVER $500 S**** LA FITNESS 

Kemorine M. 

on BBB

3 years ago

In June 2021 I submitted my cancellation in person and left feeling confident that this company had followed through with my request only to be billed the following month. Once I found out about this charge I promptly called them to advise them that they made an error as it has been 30 days since the cancellation has passed. After discussing this matter by phone with the store manager I was told that they would cancel my membership. It is now August with another 30 days which has passed and they are still calling for payment... read more