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LA Fitness
- Recreation
- Houston, TX
About this business
LA Fitness offers many amenities at an outstanding value. Gym amenities may feature Functional Training, state-of-the-art equipment, basketball, group fitness classes, pool, saunas, personal training, and more!
Location details
3838 Richmond Ave., Houston, TX, 77027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 11:00 p.m. | |
| Tue | 5:00 a.m. to 11:00 p.m. | |
| Wed | 5:00 a.m. to 11:00 p.m. | |
| Thu | 5:00 a.m. to 11:00 p.m. | |
| Fri | 5:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I remember when I paid for my membership, the lead trainer told me the $19.99 a month option was a better deal than the $9.99/month, but he specifically asked me not to tell anyone. That was the first sign of the shady nature of the company. After I purchased a membership, I was advised to get set up with a personal trainer. I felt pressured/intimidated by the lead fitness trainer to sign up, almost as if it were a requirement rather than a suggestion. He also did not explain the trainer policy well at all; I was under the i... read more
The facility is nice, but LA Fitness/ City Sports use unethical practices of attaining and retaining clients. The contracts are wordy and so employees are trained to breeze through contracts and mislead clients in to signing contracts. The facility is not fully built so all amenities that are promised to clients are not available, COVID practices are not being done and there is no measures being taken by the company to compromise with customers who do not feel comfortable continuing training during this time with COVID, what... read more
How is this gym not closed yet? The health department needs to visit this place asap and shut it down. Within 10 minutes of a workout here with a tryout pass, I knew I would not become a member here. Outdated, rusted broken machines and equipment. Who knows how old the sweat marks are on the treadmill. Staff doesn't seem to care or have any personality or even look like they want to be there. The environment is dirty, water filters need to be changed, bathrooms are gross. Good luck finding a spray bottle to clean your equipm... read more
If I can give them a lower review I would.I have followed every single instruction to cancel the membership, unfortunately none of the steps I took was effective enough to prevent LA Fitness from continuing to charge my account several months after cancellation of my membership. I wont recommend signing a contract with this corporation.
LA Fitness intentionally makes dealing with them difficult. I emailed to cancel my account and was told I had to go I to the store. They are now continuing to withdraw dues from my account and take entirely too long to respond to email.
August 23, 2021 I went to work out at the LA Fitness on *************************************** - upon not even being there an hour a receive a text message that fraudulent activity may be happening on my credit card come to find that someone had broken the lock that was on my locker and stole my personal possession. It was bad enough that my things were stolen but the experience with the staff was even worse, they barely even said two words to me, no apologies no attempt to say that we will investigate the issues. The other... read more
Rather than actually assisting me and giving me some sort of informed help, I was basically thrown down a rabbit hole of paper work and contracts. I simply asked if I could use my VIP guest pass, which I could totally do on my phone, giving my girlfriend 14 days and allowing us to easily access the gym to work out. Instead of confirming that I could in fact simply give her a pass, I was told I could not and that I had to pay a day pass of $15. Then when I asked about simply adding her onto my plan as a family member/friend, ... read more
Scammers, I came in November 2020, asked to cancel my membership and my wife's membership. Fast forward to this year, they 'reactivated' the accounts. I spent 20 minutes on the phone for nothing until I was handed over to the manager who said they would not refund me except one month, claiming emails were sent out. I never got that email and regardless it's not my fault their reps screwed up.They insisted on freezing my membership when I specifically told them I am CANCELLING as I go to another gym all together (I moved gyms... read more
LA FITNESS has the worst cancellation process in the history of gyms. It took me less than 5 minutes to sign up online, yet I have to put in a leave request at work to meet their 9-5 membership cancellation window. They only do on-site cancellations Mon - Fri and only at specific locations. Guess which location doesn't accept cancellations. Yes, the one I belong to. Another option is to call in, have someone email you a link so you can go into your account, sift around for the cancelation form to mail in. However you have no... read more
Frequently asked questions about LA Fitness
How is LA Fitness rated?
LA Fitness has a 2 star rating with 1,251 reviews.
When is LA Fitness open?
LA Fitness is open now. It will close at 11:00 p.m.
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