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LA Fitness
- Recreation
- Houston, TX
About this business
LA Fitness offers many amenities at an outstanding value. Gym amenities may feature Functional Training, state-of-the-art equipment, basketball, group fitness classes, pool, saunas, personal training, and more!
Location details
3838 Richmond Ave., Houston, TX, 77027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 11:00 p.m. | |
| Tue | 5:00 a.m. to 11:00 p.m. | |
| Wed | 5:00 a.m. to 11:00 p.m. | |
| Thu | 5:00 a.m. to 11:00 p.m. | |
| Fri | 5:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
LA Fitness HARASSES their customers when they cannot process an automated membership payment. They called and left messages for the other people on my membership and myself a MINIMUM of 3 times in ONE day. I even have a record of them calling 6 times in ONE DAY!! incredibly unprofessional. I was afraid to look at my phone in fear that it was yet ANOTHER LA fitness representative calling me. And the calls come from different states. We have been with LA fitness for 4 years. And since then have added 3 people to my membership.... read more
GM has repeatedly harassed and sexually harassed multiple female patrons. Regional manager, management on site, and regional HR have repeatedly dismissed and hidden information and have taken little to no action regarding the numerous complaints from patrons in person, in reviews, and via complaints to the coporate HR email/phone.Multiple comments, reviews, and complaints have not been taken seriously and has resulted in multiple women canceling memberships or avoiding going during the times that this individual is on the cl... read more
They refuse to let you cancel your membership anywhere except through a form that you must mail into their offices.Literally illegal.
The worst place ever, the personal trainer I had knew absolutely nothing about the policy and when I canceled I was continuously charged even after speaking to the manager and trainer. I tried calling and was left with no help, they were telling me it will be canceled but continued to charge me over 150 per month to 200 dollars although I never even used one training session ever and then when it happened I would be told I was going to get a full refund for it but then the month would come around and I was charged even more.... read more
The entire Fitness International LLC are unscrupulous in their dealings with members. My son purchased me a membership over two years ago and I have never been and they keep charging me after I have repeatedly attempted to cancel the membership. After several phone calls to their corporate office I was able to get this resolved; however, they would not reimburse the membership fees. I would not recommend this gym to anybody regardless of what they tell you.
This LA fitness club doesn't believe in air conditioning. Impossible to work out. They do not turn on the air conditioner in the morning (7.30-8.30 am).
Last year I visited LA Fitness in *******, **. A manager (he still works there, i just don't know his name) gave me an overview of everything in the facility. After having a horrible experience with Xsport, LA Fitness looked better. I told the manager I would come back with two of my friends to sign up for a regular membership and personal training sessions. I kept my word and brought my friends with me. We were told that each personal training session would be $50/hour. We signed up for 3 times a week program for 6 months. ... read more
They are AWFUL. For the past year and a half, medical issues (2 foot surgeries) have prevented me from using the gym at all. I haven't visited since well before COVID. They charged me monthly fees even though I froze my membership. They charged me an annual renewal fee. When I called to tell them I needed to continue my frozen membership, they tried to charge me late fees for several months (and never notified me of any late payments). In addition, the rep I spoke to on the phone was extremely rude and disrespectful. I cance... read more
My 17 year old son went in for a trainer.. We told **** that my son would be going back to school next month .. **** says ohhhh thats fine he can make changes.. Yesterday we go in and tell them. He needs the trainer once a week instead of twice.. with work and school he won't be able to come.. they refused to help us. told us to write corporate and then laughed in our face.. he is in a 12 month contract with these people.. when I was signing I was expecting my card to be used because my son is still a minor and signed nothin... read more
Frequently asked questions about LA Fitness
How is LA Fitness rated?
LA Fitness has a 2 star rating with 1,251 reviews.
When is LA Fitness open?
LA Fitness is open now. It will close at 11:00 p.m.
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