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LA Fitness
- Recreation
- Houston, TX
About this business
LA Fitness offers many amenities at an outstanding value. Gym amenities may feature Functional Training, state-of-the-art equipment, basketball, group fitness classes, pool, saunas, personal training, and more!
Location details
3838 Richmond Ave., Houston, TX, 77027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 11:00 p.m. | |
| Tue | 5:00 a.m. to 11:00 p.m. | |
| Wed | 5:00 a.m. to 11:00 p.m. | |
| Thu | 5:00 a.m. to 11:00 p.m. | |
| Fri | 5:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
My name is ******, and I am a disabled Army veteran. I signed up for a gym membership and personal training. A couple weeks after signing up, I was hospitalized due to some medical issues and diagnosed with a condition that wouldn't allow me to workout for the foreseeable future. Upon discharge from the hospital, I contacted LA Fitness corporate office and emailed them a doctor's note saying I couldn't work out until my diagnosis cleared. They rejected this note as it wasn't specific enough. LA Fitness told me it needed to s... read more
I have paid on time for 6 months with LA fitness for personal training and want to use it and now they are telling me I cannot. I have provided documentations on why I could not and now I spent over **** and have not used one session. All I want is to be able to use what I paid for and want access to my account.
I joined LA Fitness at the ********** and ******** location in ***********. I have nothing bad to say about the gym itself. I was always clean and had a lot of very good equipment and rarely was anything out of service as the maintenance was good too.Shortly after COVID began the gym initially shut down (as did all establishments) and once they reopened members were required to schedule appointments. Due to my work schedule this made going to the gym extremely difficult so I decided to cancel my membership. This is where the... read more
I would love to upload the ** images and emails I have sent this location. This location has been a dirty land fill since before covid. Roaches in the sauna and trash everywhere, ****** machines. Not sure how this a facility has an A rating when all the reviews are negative.
LA Fitness makes me impossible to cancel personal trainer package, even though I spoke with manager multiple times and told me that I can cancel or frizz the account anytime, but now that I want it because the service is bad. Since I had the problem I spoke with him about it and he told me that he will frizz the account for the bad service (trainer issue, cancel sessions, change trainer and nobody mention to me) and get refund as they charged it to my credit card after I spoke with him but nothing, he doesn't have manner to ... read more
LA Fitness deliberately makes it near-impossible to cancel a personal trainer package once it has been activated. After agreeing to cancel the plan initially, they continued to withdraw money from the bank account associated with the gym membership without consent and ignored multiple subsequent verbal and written requests to deactivate the plan.A visit to the gym where the plan was activated was insufficient to cancel the plan, as a branch manager needed to be the one to deactivate the plan. Conveniently, a branch manager d... read more
Looks like I will need to have my bank continue to void transactions from LA Fitness. When I joined, the Manager made it seem so simple and easy. Cancellation is "Free" but you still pay a non-refundable annual fee whether you are there a week or a year.... Seems incredibly unfair. I called to cancel my membership as this gym just wasn't working out for me anymore, and was told I could only cancel in person. So the cooperate number does not have access to cancelling your membership. I went in to my local location after work ... read more
I went into the West ******* LA Fitness location on Monday 7/18/22 after seeing a promotion on the LA fitness website for a 3-day guest pass to try out the gym. After spending an hour with the sales manager (****** "****" *****) getting weighed in, answering personal questions about my health goals, etc., he was on an endless loop trying to get me to sign up for a full month of membership. I continued to be clear I wanted to first take advantage of the trial, but he wouldn't let up. He stated I should have signed up online f... read more
DONT DO Buisness with this Company. We signed up for a 1 year agreement. We called to cancel the plan and was told we can only cancel with the Operations Manager. The 1st time i went down there, the ** wasn't there. Supposedly only he can cancel a account. Anyone can help you sign up but the person who can cancel is one person in the whole company. The 2nd time we went there, we told them we wanted to cancel the service. The lady brought me reciept and had me sign in. Now I'm seeing charges on my card. I called to see why th... read more
Frequently asked questions about LA Fitness
How is LA Fitness rated?
LA Fitness has a 2 star rating with 1,251 reviews.
When is LA Fitness open?
LA Fitness is open now. It will close at 11:00 p.m.
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