This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Kwik Trip Inc
- Retail
- La Crosse, WI
About this business
Location details
1626 Oak St, La Crosse, WI, 54603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Gas price gougers! 3.49 a gal in Franklin Wisc on Hwy 100. Down the street, ************ on ****** ****is 3.29 a gal
Business response:
We are sorry to hear that Mr. *** is unhappy. Due to the recent fuel cost increases from suppliers at the applicable fuel terminal over the past several days, Kwik Trip increased the price for Regular Unleaded on 6/17/24. Kwik Trip consistently assesses the market to ensure that we are priced competitively, but at times, due to the fuel cost increases from our suppliers, have to adjust our prices.
This is a complaint about the ********** ********* Kwik Trip I was in the store I witnessed the store manager ****** treating her employees rudely as a customer I like doing business at the store in ********** but after seeing how the manager treats her employees it's really hard for me to go in there in my books it was definitely abuse from what I understand the ********** store has trouble getting employees and retaining employees after witnessing how the manager treats her employees it's not hard to understand why In this... read more
Business response:
Our District Manager, ****. W., sent an email to **************** to discuss his concerns and has not received a response back yet.
Had a soft touch car wash on 2/29/2024. I have several scratches in the finish on my car hood that do now rub off. Of course, they are not responsible? I've got pictures of the scratches. They show clear half circles where the rotating brushes hit it.
Business response:
We would be happy to discuss her concerns. ************** has reached out to **************** via email asking her for further details so we can investigate the matter (date/time/store location/etc). So far we have not received a response.
I fell after a snow storm in the parking lot. I went to report it. They employee at the register had to call her manger several times before she stopped filling shelves to come talk to me. Her first words to me. Were sarcastic. What do you want me to do about it? Call a ambulance?... She rolled her eyes when I told her I wanted to report the fall. I have a broken shoulder after all this and your insurance company won't even help with medical bills. I was told by my doctor I will eventually need surgery. We just don't know wh... read more
Business response:
A representative from Kwik Trip reached out to ********************** on 1/15/24 to verify that her injury claim has been reported to our insurance company. We are very sorry to hear that she was not happy with the response from our retail coworker, her concerns have been relayed to the District Manager to address.
Kwik trip customer service fails to respond after emailing them 5 different times over a 4 week period. Kwik trip sweepstakes is a scam you don’t get all your packer points when you visit. I have visited multiple times every week and once in a while I might get a couple points but it is not as advertised and when trying to contact customer service and response. I have now been shorted a couple hundred points and unable to enter the sweepstakes so I feel this is a scam unfair to consumers and falsely advertised. Even if it’s ... read more
Business response:
Our representative, ****************, was able to reach out to **************** and explain how the Packer Game works.
PLEASE BRING BACK THE BEEF AND BEAN BURRITOS... I MISS THEM
Business response:
We're so glad to hear that you loved the *********** burritos! I will let our food product team know your recommendation to bring them back.******
Kwik Trip on ****************** in ****** **..#***...NATIVE/Mexican lady ******** today has TERRIBLE CUSTOMER SERVICE SKILLS...TERRIBLE..This woman should be fired
Business response:
We are sorry that ********************** had a negative experience at our store. A member of management will reach out to him to discuss. We naturally cannot share private, personnel issues. But, please be assured that we take such complaints very seriously and will look into the matter.
Been having significant trouble with this stupid card and the app not paying the statement amount, just ALWAYS the minimum amount. I have automatic payments on and have statement amount selected. Never once have had a 0$ balance after the monthly payment. Really ******* up my credit. Get it right.
Business response:
************************ concerns have been forwarded to our credit ***** Kwik Trip does have policies in place governing the Kwik Trip Credit card, as well as the Kwik Rewards Loyalty Card. If a guest has an issue or concern with their credit card, we ask them to contact the Kwik Trip ***************** at ************** so they can have a conversation about the options available to them.
I did and in app order delivery. I did not recieve all my items. Called kwik trip where I placed order they sent me to doordash. Contacted doordash they sent me to kwik trip operations. Called operations and got hung up on. So I did not get any answers to how am I suppose to get my refund back.
Business response:
Our representative ************ reached out to ************. He responded and confirmed the items that were missing. A refund was issued for the Urge popcorn to his **** card. He also did not receive the free Funyuns per the Holiday Extravaganza promotion and to compensate 15 visits were applied to his Kwik Rewards account.
Frequently asked questions about Kwik Trip Inc
How is Kwik Trip Inc rated?
Kwik Trip Inc has a 1.7 star rating with 60 reviews.
When is Kwik Trip Inc open?
Kwik Trip Inc is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com