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Kwik Trip Inc
- Retail
- La Crosse, WI
About this business
Kwik Trip maintains total quality control over a variety of its products by producing and packaging these items in its own facilities. In addition to its corporate Support Center, which handles the administrative needs of its stores and co-workers, the company has its own bakery, commissary, dairy, distribution warehouse and vehicle maintenance divisions. Kwik Trip and Kwik Star stores are among environmental leaders in the use of ethanol and vapor recovery technology. Kwik Trip stores are located throughout Wisconsin, Illin... read more
Location details
1626 Oak St, La Crosse, WI, 54603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Kwik Trip on ****************** in ****** **..#***...NATIVE/Mexican lady ******** today has TERRIBLE CUSTOMER SERVICE SKILLS...TERRIBLE..This woman should be fired
Business response:
We are sorry that ********************** had a negative experience at our store. A member of management will reach out to him to discuss. We naturally cannot share private, personnel issues. But, please be assured that we take such complaints very seriously and will look into the matter.
Been having significant trouble with this stupid card and the app not paying the statement amount, just ALWAYS the minimum amount. I have automatic payments on and have statement amount selected. Never once have had a 0$ balance after the monthly payment. Really ******* up my credit. Get it right.
Business response:
************************ concerns have been forwarded to our credit ***** Kwik Trip does have policies in place governing the Kwik Trip Credit card, as well as the Kwik Rewards Loyalty Card. If a guest has an issue or concern with their credit card, we ask them to contact the Kwik Trip ***************** at ************** so they can have a conversation about the options available to them.
I did and in app order delivery. I did not recieve all my items. Called kwik trip where I placed order they sent me to doordash. Contacted doordash they sent me to kwik trip operations. Called operations and got hung up on. So I did not get any answers to how am I suppose to get my refund back.
Business response:
Our representative ************ reached out to ************. He responded and confirmed the items that were missing. A refund was issued for the Urge popcorn to his **** card. He also did not receive the free Funyuns per the Holiday Extravaganza promotion and to compensate 15 visits were applied to his Kwik Rewards account.
I got gas today and price the pump I was using was $2.34. when I paid it was $2.94 a gallon. The clerk said it doesn't matter what the pump says, only the price on the sign on the street matters. I have pictures upon request
Business response:
<p>Upon receipt of ************************ customer review we searched our records and located a 11/6/23 service order placed by Kwik Trip #*** located at *************************, *********, **. They reported that the fuel price on the 88 octane was wrong on pump #** reading $2.349 rather than $2.949. A service tech was dispatched to the store to replace the defective *** display on the dispenser.</p><p>We will reach out to ******************** via email to thank him for bringing the matter to the Clerk's attention and of... read more
I am not a big Kwik Trip shopper except for a few items but I did try the car wash today in Monona. Disappointed that I chose soft touch but maybe my mistake. My front license plate was totally bent and my back window was just as dirty as when I arrived as well as most of the back of my vehicle.
Business response:
Our representative, **************, will reach out to ************************** to discuss the matter.
I have been trying to make my credit cars payment online, it will not let me summit it, I tried 2 times and got hung up on both times. Now I get a bill in the mail showing that there is a late fee do to their incompetence. Anyone looking to get a gas credit cars from kwik trip, do not, it looks like a good deal, til you have to do with their incompetent customer service department.
Are you guys ever going to fix your mobile app network? It's been weeks and still can't access the app. It keeps saying no network connection. Any time line to when this will be fixed ? Your western wisconsin locations are on average. 15 cents higher then surrounding gas stations for diesel.
I am deeply concerned that my personal information has been affected with the cyber attack. Kwik Trip is barely being transparent with what is going on. I have already deleted my KT app and I'm planning on closing my credit card as soon as the payment clears this week.
When I go to a gas station I need gas, but I can go anywhere for that, so my decision is usually based on things like coffee, sometimes food and cleanliness. I think the coffee here changed (a while ago) because I used to go to KT all the time but if I need a coffee now I go to shell because it’s cleaner than citgo or mobii but still has decent coffee. Every few months I go to KT grab gas and retry the coffee and find it super watered down, almost tasteless and I usually end up tossing it. It’s like drinking hot water with c... read more
Business response:
************ responded to this guest and gave him the background on our switch to Bean to Cup machines. *** encouraged him to try coffee from this machine instead of the drip machines. *** apologized for the coffee not being to his liking and thanked him for stopping at our stores.
Frequently asked questions about Kwik Trip Inc
How is Kwik Trip Inc rated?
Kwik Trip Inc has a 1.7 star rating with 54 reviews.
When is Kwik Trip Inc open?
Kwik Trip Inc is closed now. It will open on Monday at 9:00 a.m.
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