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Kwik Trip Inc

1.6

About this business

Kwik Trip maintains total quality control over a variety of its products by producing and packaging these items in its own facilities. In addition to its corporate Support Center, which handles the administrative needs of its stores and co-workers, the company has its own bakery, commissary, dairy, distribution warehouse and vehicle maintenance divisions. Kwik Trip and Kwik Star stores are among environmental leaders in the use of ethanol and vapor recovery technology. Kwik Trip stores are located throughout Wisconsin, Illin... read more

Location details

1626 Oak St, La Crosse, WI, 54603, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.649 reviews
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Terry T's profile image
Terry T 
a year ago

I have been trying to make my credit cars payment online, it will not let me summit it, I tried 2 times and got hung up on both times. Now I get a bill in the mail showing that there is a late fee do to their incompetence. Anyone looking to get a gas credit cars from kwik trip, do not, it looks like a good deal, til you have to do with their incompetent customer service department. 

John D's profile image
John D 
a year ago

Are you guys ever going to fix your mobile app network? It's been weeks and still can't access the app. It keeps saying no network connection. Any time line to when this will be fixed ? Your western wisconsin locations are on average. 15 cents higher then surrounding gas stations for diesel. 

Israel R's profile image
Israel R 
a year ago

I am deeply concerned that my personal information has been affected with the cyber attack. Kwik Trip is barely being transparent with what is going on. I have already deleted my KT app and I'm planning on closing my credit card as soon as the payment clears this week. 

Curt H's profile image
Curt H 
a year ago

When I go to a gas station I need gas, but I can go anywhere for that, so my decision is usually based on things like coffee, sometimes food and cleanliness. I think the coffee here changed (a while ago) because I used to go to KT all the time but if I need a coffee now I go to shell because it’s cleaner than citgo or mobii but still has decent coffee. Every few months I go to KT grab gas and retry the coffee and find it super watered down, almost tasteless and I usually end up tossing it. It’s like drinking hot water with c... read more

Business response:

************ responded to this guest and gave him the background on our switch to Bean to Cup machines. *** encouraged him to try coffee from this machine instead of the drip machines. *** apologized for the coffee not being to his liking and thanked him for stopping at our stores. 

Cynthia K.'s profile image
Cynthia K. 
a year ago

Went in to cash out a scratch ticket worth $150.00. clerk said their policy for winners that big was to payout $100.00 and the $50.00 I would get in store credit. This was the Kwik trip on ******* str in ***********. I'm sure that was illegal and warn others not to fall for it 

Business response:

The District Manager, *************************, reached out to ************ via email on Friday, 9/29/23 to discuss the matter. The customer has not responded yet. 

Jayson S's profile image
Jayson S 
a year ago

They were the best I had so much fun there and they were so nice 

Brian B's profile image
Brian B 
a year ago

I have stopped going here all together. Every store is always out of stock of most things. Condament booth is lacked bad now, prices sky rocketed, the roller items are 100% empty at all times of the day and most of the hot items are stale, wow. Used to be my favorite place, back to ****** for me. ************ **** 

Neil K's profile image
Neil K 
a year ago

Got an email saying I was upgraded to their kwik rewards plus credit card. Three weeks later I reached out to them that I had never received the card. They refused to respond. Then, they deleted my entire rewards account, I lost everything. After several email attempts they finally responded saying I was never actually approved, a letter was sent out. I received no such letter and they would not restore my rewards. Needles to say, I will never visit kwik trip again. 

Business response:

Kwik Trip representative ************ reached out to ************** to discuss the matter. They came to a mutual understanding regarding the account and consider the matter resolvled. 

Jay I's profile image
Jay I 
a year ago

Poor service with pump pumped E85 at kwik trip #*** at approx 7:10 and the pump failed to stop filling up resulting in spilling around 1 gallon of gas and the manager told me I would not be reimbursed the money back because he said there was no gas spilt your on camera I then told him to watch the cameras then and he then began to have a smirky reply of get outta here Im the manager I dont care you can leave your on the cameras and I watched you the whole time simply filing this because I get is beyond crazy how he refused t... read more

Frequently asked questions about Kwik Trip Inc

How is Kwik Trip Inc rated?

Kwik Trip Inc has a 1.6 star rating with 49 reviews. 

When is Kwik Trip Inc open?

Kwik Trip Inc is closed now. It will open tomorrow at 9:00 a.m. 

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