This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Kwik Trip Inc
- Retail
- La Crosse, WI
About this business
Kwik Trip maintains total quality control over a variety of its products by producing and packaging these items in its own facilities. In addition to its corporate Support Center, which handles the administrative needs of its stores and co-workers, the company has its own bakery, commissary, dairy, distribution warehouse and vehicle maintenance divisions. Kwik Trip and Kwik Star stores are among environmental leaders in the use of ethanol and vapor recovery technology. Kwik Trip stores are located throughout Wisconsin, Illin... read more
Location details
1626 Oak St, La Crosse, WI, 54603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had a soft touch car wash on 2/29/2024. I have several scratches in the finish on my car hood that do now rub off. Of course, they are not responsible? I've got pictures of the scratches. They show clear half circles where the rotating brushes hit it.
Business response:
We would be happy to discuss her concerns. ************** has reached out to **************** via email asking her for further details so we can investigate the matter (date/time/store location/etc). So far we have not received a response.
I fell after a snow storm in the parking lot. I went to report it. They employee at the register had to call her manger several times before she stopped filling shelves to come talk to me. Her first words to me. Were sarcastic. What do you want me to do about it? Call a ambulance?... She rolled her eyes when I told her I wanted to report the fall. I have a broken shoulder after all this and your insurance company won't even help with medical bills. I was told by my doctor I will eventually need surgery. We just don't know wh... read more
Business response:
A representative from Kwik Trip reached out to ********************** on 1/15/24 to verify that her injury claim has been reported to our insurance company. We are very sorry to hear that she was not happy with the response from our retail coworker, her concerns have been relayed to the District Manager to address.
Kwik trip customer service fails to respond after emailing them 5 different times over a 4 week period. Kwik trip sweepstakes is a scam you don’t get all your packer points when you visit. I have visited multiple times every week and once in a while I might get a couple points but it is not as advertised and when trying to contact customer service and response. I have now been shorted a couple hundred points and unable to enter the sweepstakes so I feel this is a scam unfair to consumers and falsely advertised. Even if it’s ... read more
Business response:
Our representative, ****************, was able to reach out to **************** and explain how the Packer Game works.
PLEASE BRING BACK THE BEEF AND BEAN BURRITOS... I MISS THEM
Business response:
We're so glad to hear that you loved the *********** burritos! I will let our food product team know your recommendation to bring them back.******
Kwik Trip on ****************** in ****** **..#***...NATIVE/Mexican lady ******** today has TERRIBLE CUSTOMER SERVICE SKILLS...TERRIBLE..This woman should be fired
Business response:
We are sorry that ********************** had a negative experience at our store. A member of management will reach out to him to discuss. We naturally cannot share private, personnel issues. But, please be assured that we take such complaints very seriously and will look into the matter.
Been having significant trouble with this stupid card and the app not paying the statement amount, just ALWAYS the minimum amount. I have automatic payments on and have statement amount selected. Never once have had a 0$ balance after the monthly payment. Really ******* up my credit. Get it right.
Business response:
************************ concerns have been forwarded to our credit ***** Kwik Trip does have policies in place governing the Kwik Trip Credit card, as well as the Kwik Rewards Loyalty Card. If a guest has an issue or concern with their credit card, we ask them to contact the Kwik Trip ***************** at ************** so they can have a conversation about the options available to them.
I did and in app order delivery. I did not recieve all my items. Called kwik trip where I placed order they sent me to doordash. Contacted doordash they sent me to kwik trip operations. Called operations and got hung up on. So I did not get any answers to how am I suppose to get my refund back.
Business response:
Our representative ************ reached out to ************. He responded and confirmed the items that were missing. A refund was issued for the Urge popcorn to his **** card. He also did not receive the free Funyuns per the Holiday Extravaganza promotion and to compensate 15 visits were applied to his Kwik Rewards account.
I got gas today and price the pump I was using was $2.34. when I paid it was $2.94 a gallon. The clerk said it doesn't matter what the pump says, only the price on the sign on the street matters. I have pictures upon request
Business response:
<p>Upon receipt of ************************ customer review we searched our records and located a 11/6/23 service order placed by Kwik Trip #*** located at *************************, *********, **. They reported that the fuel price on the 88 octane was wrong on pump #** reading $2.349 rather than $2.949. A service tech was dispatched to the store to replace the defective *** display on the dispenser.</p><p>We will reach out to ******************** via email to thank him for bringing the matter to the Clerk's attention and of... read more
I am not a big Kwik Trip shopper except for a few items but I did try the car wash today in Monona. Disappointed that I chose soft touch but maybe my mistake. My front license plate was totally bent and my back window was just as dirty as when I arrived as well as most of the back of my vehicle.
Business response:
Our representative, **************, will reach out to ************************** to discuss the matter.
Frequently asked questions about Kwik Trip Inc
How is Kwik Trip Inc rated?
Kwik Trip Inc has a 1.6 star rating with 49 reviews.
When is Kwik Trip Inc open?
Kwik Trip Inc is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com