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Kwik Trip Inc
- Retail
- La Crosse, WI
About this business
Kwik Trip maintains total quality control over a variety of its products by producing and packaging these items in its own facilities. In addition to its corporate Support Center, which handles the administrative needs of its stores and co-workers, the company has its own bakery, commissary, dairy, distribution warehouse and vehicle maintenance divisions. Kwik Trip and Kwik Star stores are among environmental leaders in the use of ethanol and vapor recovery technology. Kwik Trip stores are located throughout Wisconsin, Illin... read more
Location details
1626 Oak St, La Crosse, WI, 54603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sold expired yogurt parfait and burnt chicken sandwich that sat out for hours and I got sick, filed a complaint and they were rude in their response
Business response:
Kwik Trip takes such matters seriously. Our team has responded to Ms. Fink's multiple reports of food issues. Our Rep Gretchen L will reach out to Ms. Fink again to discuss.
I drove to the Plover Kwik Trip to get gas for my lawn mower and used my check card to buy $8 worth. After the lady handed me my receipt I tried to put the gas in my gas can and nothing came out. I went back into the store and told a male clerk the pump wasn't working. Even though I was holding the receipt in my hand, he asked if I paid for the gas. I said of course. He automatically went into a speel about how it didn’t register and if I wanted gas I had to give him another $8. I said I already paid for the gas and the pump... read more
Business response:
We are sorry that ************ had a negative experience and do thank her for bringing it to our attention so we can help our employees to respond better to such concerns. The District Manager, April H., is going to reach out to ************ via the email address she provided.
I filled my vehicle up at the ********* store and 10 mins. outside of the store, my vehicle broke down. The damage to my vehicle was $3100 caused by watered down fuel. I have pictures and a mechanics statement that the damage to my vehicle was caused by bad fuel. I have been told by ********************* that it was not Kwik Trips fuel that caused the damage to my vehicle but how else would I get watered down fuel when I filled my tank when it was empty. There has been alot of rain in the area and there is a possibility that... read more
Business response:
We take such claims seriously and immediately completed a thorough investigation. Ms. ***** was the only reported issue with our fuel during that timeframe. Over ***** gallons of unleaded fuel were dispensed at that store on that date. If the fuel was contaminated, all of the vehicles receiving fuel tank would have reported issues. We are sorry for Ms. ***** issues with her 2002 **** Explorer with ******* miles but our fuel did not cause the damage.
Gas price gougers! 3.49 a gal in Franklin Wisc on Hwy 100. Down the street, ************ on ****** ****is 3.29 a gal
Business response:
We are sorry to hear that Mr. *** is unhappy. Due to the recent fuel cost increases from suppliers at the applicable fuel terminal over the past several days, Kwik Trip increased the price for Regular Unleaded on 6/17/24. Kwik Trip consistently assesses the market to ensure that we are priced competitively, but at times, due to the fuel cost increases from our suppliers, have to adjust our prices.
This is a complaint about the ********** ********* Kwik Trip I was in the store I witnessed the store manager ****** treating her employees rudely as a customer I like doing business at the store in ********** but after seeing how the manager treats her employees it's really hard for me to go in there in my books it was definitely abuse from what I understand the ********** store has trouble getting employees and retaining employees after witnessing how the manager treats her employees it's not hard to understand why In this... read more
Business response:
Our District Manager, ****. W., sent an email to **************** to discuss his concerns and has not received a response back yet.
Had a soft touch car wash on 2/29/2024. I have several scratches in the finish on my car hood that do now rub off. Of course, they are not responsible? I've got pictures of the scratches. They show clear half circles where the rotating brushes hit it.
Business response:
We would be happy to discuss her concerns. ************** has reached out to **************** via email asking her for further details so we can investigate the matter (date/time/store location/etc). So far we have not received a response.
I fell after a snow storm in the parking lot. I went to report it. They employee at the register had to call her manger several times before she stopped filling shelves to come talk to me. Her first words to me. Were sarcastic. What do you want me to do about it? Call a ambulance?... She rolled her eyes when I told her I wanted to report the fall. I have a broken shoulder after all this and your insurance company won't even help with medical bills. I was told by my doctor I will eventually need surgery. We just don't know wh... read more
Business response:
A representative from Kwik Trip reached out to ********************** on 1/15/24 to verify that her injury claim has been reported to our insurance company. We are very sorry to hear that she was not happy with the response from our retail coworker, her concerns have been relayed to the District Manager to address.
Kwik trip customer service fails to respond after emailing them 5 different times over a 4 week period. Kwik trip sweepstakes is a scam you don’t get all your packer points when you visit. I have visited multiple times every week and once in a while I might get a couple points but it is not as advertised and when trying to contact customer service and response. I have now been shorted a couple hundred points and unable to enter the sweepstakes so I feel this is a scam unfair to consumers and falsely advertised. Even if it’s ... read more
Business response:
Our representative, ****************, was able to reach out to **************** and explain how the Packer Game works.
PLEASE BRING BACK THE BEEF AND BEAN BURRITOS... I MISS THEM
Business response:
We're so glad to hear that you loved the *********** burritos! I will let our food product team know your recommendation to bring them back.******
Frequently asked questions about Kwik Trip Inc
How is Kwik Trip Inc rated?
Kwik Trip Inc has a 1.7 star rating with 54 reviews.
When is Kwik Trip Inc open?
Kwik Trip Inc is closed now. It will open on Monday at 9:00 a.m.
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