This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Kubota Tractor Corporation
- Automotive
- Grapevine, TX
About this business
Founded in 1972, Kubota Tractor Corporation is one of the leading marketers and distributors of tractors in the United States. Its product line includes compact construction and turf equipment, lawn and garden components, pumps, generators, and performance-matched implements and attachments. The company features more than 80 tractor models. It is involved in the sale of tractors through a nationwide network of more than 1,000 authorized dealers. Kubota Tractor Corporation maintains division offices and warehouses in Californ... read more
Location details
1000 Kubota Drive, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My husband bought a tractor from a kubota dealer in ** and we have been paying on it faithfully through my husband's cancer journey and his death. I remained making payments calling and discussing when I was late. When money got tight around the holidays I fell behind on payments and asked for some help from them they said the put me on a hold for 2 months and I could resume payments after. Then they didn't actually put me on a hold because they repossessed the tractor even though I had talked with them less than a month ago... read more
I took my recently purchased scl **** mini skidsteer to a local Kubota dealer because it had a manufacturers Defect and was leaking coolant and overheating . This dealer said it should be covered by your warranty. After the job was done and the repair was made the dealer tried to submit the repair to Kubota but the system would not let him. After I reached out to Kubota customer satisfaction they said ********************** will not cover it because this dealer isnt supposed to work in this specific machine. NOW I HAVE TO PA... read more
Business response:
Kubota Tractor Corporation reports the repair was covered by warranty at no expense to ****************.
In March of 2020 I bought a B2601 Tractor and ordered the backhoe attachment. It is Now Dec 2022 still no backhoe attachment and Kubota says they don't know when I will get it and cannot offer any updates. If Kubota would have told me this when I purchased, I wouldn't have spent 18k on equipment I cannot use for my intentions. Kubota had no problem at all taking my money for something I cannot use the way I want. Problem is I called a dealer in ********** who had 10 of them in stock, yet I can't get one in ********. Kubota C... read more
Business response:
Dealer ************,Please accept our apologies for this situation and for any inconvenience it may have caused you. The entire global supply chain continues to experience immense pressure because of stresses caused by COVID-19 and related supply chain/transportation issues.Please be assured that Kubota and your dealer are working together to provide the best information possible. Unfortunately, because of the supply chain disruptions, it is sometimes difficult for Kubota to supply your dealer with accurate ship dates. We un... read more
Please never buy a Kubota zero turn. Most repairs have to be done only at their shores. They are very costly to repair. The store in ***** charged me over $2400 in repairs for pulleys. They stopped working again. The ***** store said they will fix it under warranty the 2nd time (which was within 3 months). They charged my card another $500 plus dollars!
Business response:
Kubota's warranty is intended to cover defects in materials or workmanship. If your local dealer has determined that the work needed falls outside of the Kubota warranty then any charges would be billable to the end user. We would suggest that you reach out directly to the dealership for an explanation of the charges and resolution to your concerns.
After purchasing had a long wait for attachment then after damaging an attachment, we are still waiting...months later. So sorry we bought ******.
Business response:
Kubota Tractor Corporation reports the part needed to repair the equipment is in transit with an ETA of January 9, 2023.
On an expensive zero turn you only get 3 years financing if you dont want to pay interest. You also have to get insurance on it. I am ready to pay it off and my bank shows removal of payment but Kubota says they never got the transfer. Im trying to get this resolved but I will have to pay an extra payment until they find my missing one. Company is pure p*** to deal with. Never again will I buy there products. Mower is not that great either.
Business response:
Kubota Credit made direct contact with ****************** to resolve the issue.
I was working at Kubota ************************* and they were told that I was vaping in the bathroom which I was not I wouldn't do that to lose my job the staffing agency that I worked thought was told about it and they said Kubota fired me but Kubota not once got my side of the story they were only told one sided story and *********** me and didn't give me a chance to tell my side which I think is right they are going by what a employee told them when he wasn't even around me Kubota is not what people think I loved my job... read more
Business response:
Kubota Tractor Corporation reports its corporate HR department is investigating the issue.
I am a customer, I have been trying to reach customer service for 6 months to do just one little thing for me. They hung up on me, guess I ask the wrong question!?
Business response:
Kubota Credit attempted to make direct contact with **************** to resolve the issue.
**************** ***** in Victoria *** No return phone calls on equipment status meanwhile I continue making payments. Have had my Kubota mower Z421 commando pro has been in shop twice on year old. They tell me waiting for a part 4 days ago and should have it wrapped up they never call me I have to call and when they tell me oh I dont know let me call you back they dont call back.Poor poor customer satisfaction. They sell you the ******************** but could careless about you after.
Business response:
Please reach out to Kubota Tractor's *************************** so they can start a case and address your issues with the dealer. They can be reached at ************.
Frequently asked questions about Kubota Tractor Corporation
How is Kubota Tractor Corporation rated?
Kubota Tractor Corporation has a 3 star rating with 115 reviews.
When is Kubota Tractor Corporation open?
Kubota Tractor Corporation is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com