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1000 Kubota Drive, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I own a Kubota tractor and I am very bothered by the fact that the seat is not comfortable. I have seen other tractors with really nice seats. I contacted Kubota about this and was told to go by the other tractor. Not a good attitude. Fix your freaking seat and make it more comfortable so my back doesn't break utilizing it. Mr. ****,Our records indicate that your inquiry was regarding the seat on an L3200, which is a tractor that has been out of production for quite some time now. As mentioned during your contact, for safety... read more
If 0 stars was an option that would be my choice
Kubota Tractor and Kubota Credit Company is the best! The bank is the best bank I have ever dealt with in my 64 years on this earth. And their **************** is the best I've dealt with too, even in this NO **************** society we live in today. Ms. *****,Thank you very much for your kind words. We are very happy that you are pleased with our service and our products. We work very hard to provide first class service.Kubota Credit Corporation & Kubota Tractor Corporation
I PURCHASED A KUBOTA Z422 ZERO TURN. I HAVE 50 HOURS ON IT AND HAVE ALREADY 4 ISSUES WITH IT. DAY ONE THE DRIVE BELT BROKE ON THE SECOND YARD I CUT. HAD TO REPLACE ON MY CUSTOMERS LAWN, AS IT WOULDNT MOVE. LAST WEEK I HAD TO PULL THE ***** WHEEL OFF AND BRING BACK TO THE DEALER, THE WHEEEL BEARINGS DISINTEGATED. IT TOOK THE DEALER A WEEK TO GET THE PARTS. I NOW HAVE TO BRING IT BACK, YET AGAIN, THE IGNITION IS GOING BAD, I HAVE TO KEEP JOGGING THE KEY. THE FOURTH ISSUE, THE **** BLOWS AN EXCESSIVE AMOUNT OF DEBRIS. CLOUDS OF... read more
I PURCHASED A KUBOTA Z422 ZERO TURN. I HAVE 50 HOURS ON IT AND HAVE ALREADY 4 ISSUES WITH IT. DAY ONE THE DRIVE BELT BROKE ON THE SECOND YARD I CUT. HAD TO REPLACE ON MY CUSTOMERS LAWN, AS IT WOULDNT MOVE. LAST WEEK I HAD TO PULL THE ***** WHEEL OFF AND BRING BACK TO THE DEALER, THE WHEEEL BEARINGS DISINTEGATED. IT TOOK THE DEALER A WEEK TO GET THE PARTS. I NOW HAVE TO BRING IT BACK, YET AGAIN, THE IGNITION IS GOING BAD, I HAVE TO KEEP JOGGING THE KEY. THE FOURTH ISSUE, THE **** BLOWS AN EXCESSIVE AMOUNT OF DEBRIS. CLOUDS OF... read more
Business response:
I'm sorry to hear that you've experienced issues with your mower, but it's our understanding that you have not brought the whole machine to the dealership for an inspection. We are unable to speculate on what may have caused the issues you described, but we would suggest that you allow your dealership to inspect your machine to ensure it's operating as designed. If you would like to let us know when the machine will be at the dealership, we can ask our regional representative touch base with the dealership. If you would like... read more
Kubota tractors are unreliable and stay in the shop more than at home. The customer service is unless after you buy it they act like you are a number and that's it. I would buy a **** Deere instead. If I could sell it back, I would but would lose money on this junk and buy a **************.
Business response:
******************,I'm sorry to hear that you're unhappy with your tractor. Please call us with some details regarding your situation so we can look into them for you. ************, option 5. Reference case number01431979.Best regards,****Kubota Tractor Corporation
Have a bx2680 I bought from a dealer by my house have had it a year made my payments an everything I had some problems where my bank card got hacked about the time my payment was due my card was deactivated from the bank they sent me a new card I get on to pay my bill an it says contact kubota immediately about your payment I thought ok I have the money I call them they tell me I'm 57 days late I said here can I bring it current they had enough gull to tell me no it has been turned over to collections totally blind sided to ... read more
I have purchased a Kabota, lawnmower and trailer and also a second lawnmower. They have turned my accounts over to Avante USA. The reason my account has fallen behind is because I was in the hospital due to a pretty serious illness and also injury Avante USA is wanting the full ******* well theyll be here Monday to pick up my equipment which is I think this is pretty unreasonable due to the situation. *** contacted ****** to try try to sort something out to get this past due balance squared away Im willing to pay the past du... read more
I had an incident and needed a new cab on my skid steer. I have kubota insurance and my dealer was awesome. They told me they didnt know when I would receive a cab. 3 months and still have no cab. Call the dealer and they said they have tried to get an answer but nothing. I call customer support and get told there is nothing they can do and sorry about my luck. So after buying a brand new skid steer, paying extra for kubota insurance, you get told your business is not important to us and we could care less about you. I cant ... read more
Business response:
****************,I apologize for the delay in getting the needed cab to repair your SVL75-2. I do see that your dealership has an ongoing support case with Kubota's parts team. The most current ETA that we have has the cab arriving in mid to late April. That is subject to change in either direction.I do see that you submitted a case to Kubota's Customer Satisfaction team on 3/5. We will respond to you there as well. If you have additional concerns, please let us know inside that case.Best regards,****Kubota Customer Satisfac... read more
Kubota Tractor Corporation has a 3.1 star rating with 122 reviews.
Kubota Tractor Corporation is closed now. It will open tomorrow at 8:00 a.m.
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