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Krystal

3.6

About this business

Krystal is an American fast food restaurant chain headquartered in Atlanta, Georgia that has been serving up southern favorites since 1932. It is known for its small, square hamburgers with fresh-steamed buns, hot-off-the-grill. Other Krystal favorites include chili cheese pups, chiks, corn dogs and breakfast with fresh-cracked eggs, sausage and grits. 

Location details

1119 Main St, Gardendale, AL, 35071, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.61,185 reviews
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Deborah Smith Handy's profile image
Deborah Smith Handy 
8 years ago

We had lunch there yesterday. Our order was to go. It took about 15 minutes to get the order. There wasn't a line ahead of us. We had the 12 Krystal burgers , 2 fries and drinks. We had an extra order of fries and and drink. The burgers were extremely greasy. If it had been an eat in order, I would have returned the burgers. I'll definitely check the order next time. 

Shawn Joiner's profile image
Shawn Joiner 
8 years ago

Good country fried steak and chicken sandwiches Fries was undercooked needed to be crispy 

Lisa Felton Hodge's profile image
Lisa Felton Hodge 
8 years ago

Well! To start off, only like five workers total, who obviously don't care. We ordered our food. The fries were cold and not salted and not fresh. We ordered junkyard fries, they gave us chili cheese fries. Which were cold and not fresh. Tasted reheated as well. Then we told them they got it wrong and three some ranch on it and as like it's fixed. Then when we got the krystals the cheese wasn't melted and they were cold. Then went to get a slushies and they put. Then the mocha freeze was horrible tasting. I came home with a ... read more

Celina McDaniel's profile image
Celina McDaniel 
8 years ago
Barbie McCain Hardy's profile image
Barbie McCain Hardy 
8 years ago

It took 20 minutes to get some Krystal burgers. We sat in the hot sun for 20 minutes after they made us pull from one shaded side to the other. My mother is 69. When she asked for a receipt the worker said he didn't know anything about a receipt. She had to go in and get it herself. Horrible service! 

Laura Moon's profile image
Laura Moon 
8 years ago

I just went in for the first and last time. I didn't even order food after I saw the ladies' restroom. Nasty and unsafe! I'm sure they have no hygiene in the kitchen if their bathroom is that bad. 

Carol Brakefield Bibb's profile image
Carol Brakefield Bibb 
8 years ago
Rebecca Bullock's profile image
Rebecca Bullock 
9 years ago

Service from one employee here is awful. Always talking down to people and just very rude. I will not come back to this location and waste my money. I will pick another restaurant to eat at next time I come to Gardendale. 

Christopher Schmidt's profile image
Christopher Schmidt 
9 years ago

I love this location, always get good food and friendly service, today is the first time I've had a problem, ordered Krystal chicks and chili cheese fries and the chicks came out really nasty and burned, my husband asked if they could remake them, turns out the last shift hadn't replaced the grease yet and that was the problem. They got fresh grease and remade my chicks, then even offered us another chili cheese fry due to the wait, the young lady up front and the gentleman from the kitchen were very friendly, polite, and he... read more

Frequently asked questions about Krystal

How is Krystal rated?

Krystal has a 3.6 star rating with 1,185 reviews. 

When is Krystal open?

Krystal is closed now. It will open tomorrow at 9:00 a.m. 

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