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Krystal

3.4

About this business

Location details

1810 Crestwood Blvd, Birmingham, AL, 35210, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.41,085 reviews
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redneck546.'s profile image
redneck546. 
8 years ago

i would not go to this krystals it spread s lies about there costomers 

Joshua J.'s profile image
Joshua J. 
8 years ago

Its cool in there. Twice in 6 months I've purchased coffee. Once I asked the cashier to half ways fill the cup with water because it was hot fresh coffee and she had time. She was nice enough to walk to the dispenser and refill my cup with nothing but coffee. She just didn't comprehend because she was trying to hard. The employees make appropriate conversation and are friendly. I didn't get service once because I was there at 6a.m. but everyone was awake and ready to work. 

Taylor D.'s profile image
Taylor D. 
8 years ago

My boyfriend, friend, and I have spent 2 days sick with food poisoning. Make sure to check the meat on the food! Definitely won't be going back. Not to mention, I always have terrible service here. 

Scott H.'s profile image
Scott H. 
8 years ago

My kids and I love Krystal burgers and fries, but I hate going there! This particular store at Summer and Sandridge needs to hire a better night manager or honest employees. I have been over-charged for orders, short-changed on others, and ordered three large fries and got two med fries instead. I have to be very careful and make sure the total is correct, my change is correct and my order is correct. I don't believe these are 'honest mistakes' as it happens too frequently. The food is extremely expensive if you don't order ... read more

Tanesha D.'s profile image
Tanesha D. 
9 years ago

I have never experienced the slowest (fast food) service in my life. The first time I went I waited in the drive thru 25 minutes with only 2 cars in front of me, never receiving the food because I drove off. This time I went in because I see the same little boy at the window and he was at the front counter also. As he is how my I help you 5 minutes after walked in. The service is just horrible. They will never get my business again. 

Chris C.'s profile image
Chris C. 
9 years ago

It's Krystal, so you kind of know what you're getting. They being said, the location is quite convenient. The service is often pretty terrible though; frequently have to wait for them to make Krystal burgers at peak times. 

Mr. K.'s profile image
Mr. K. 
9 years ago

This is a great Krystal location! Food is good and service is fast and friendly. Prices are not bad either. 

Mr. K.'s profile image
Mr. K. 
9 years ago

I have never experienced a problem at this Krystal location! The line moves quickly and orders are prepared correctly. 

Susan B.'s profile image
Susan B. 
9 years ago

Wouldn't let me give neg. Waited (along with 5 others) over 30 min ea for orders. Mgr insist it is procedure to only fill 1 order at time & he must personally handle & deligate all orders. If u ask to speak to mgr he refuses & sends someone out to agrue with you (not listen or correct your complant, just straight up argue). If u continue & demand to get mgr he will stop everything going on in back of house to come out & show "his authority " very argumentative & condescending to customers. When u get your food u will need to... read more

Frequently asked questions about Krystal

How is Krystal rated?

Krystal has a 3.4 star rating with 1,085 reviews. 

When is Krystal open?

Krystal is closed now. It will open at 9:00 a.m. 

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