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Krystal

3.8

About this business

Location details

2704 Scottsville Rd, Bowling Green, KY, 42104, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,107 reviews
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Natasha Newton-Gano's profile image
Natasha Newton-Gano 
recommend  Recommended
4 years ago

It was good with only what the guy had working he was so polite 

Charles Moore's profile image
Charles Moore 
4 years ago

I've filled a complaint weeks ago nobody has responded or anything now I see I Caint comment on the page that's really sorry your treating customers like that 

Allison Hunt's profile image
Allison Hunt 
4 years ago

They need to shut down! It is beyond ridiculous!!!! I ordered my food through DoorDash around 9:20pm, here it is 11:24 and no food. They claim they gave my order to the wrong person and refuse to remake my order for it to be delivered! “Because they can’t give out free food” it wasn’t free for me it was paid and I never got it! They all are just illiterate there. I was in communication the entire time with my dasher and she was there for over a hour waiting! I stop going ther… See more 

Chris Adams's profile image
Chris Adams 
4 years ago

Nothing never works. System all ways down 

Amanda Medlin's profile image
Amanda Medlin 
4 years ago

I just left the drive thru after 10 minutes of waiting and tried to order 24 krystals and was told I couldn't have that because it would take 30 minutes. this is about the 3rd really bad experience. I'm done. 

Timothy Rivers's profile image
Timothy Rivers 
4 years ago

fire everyone working friday night may 14th they are Rudd took for ever to take order didn't get order right no napkins no fork for chili cheese fries told me to pull up and they would bring my milk shakes out after they had 30 minutes to make them when I refused to pull up they laughed and played on there phone and took there time then had thg o remind them I hadn't got my coke. I will never order anything from there agin and no one in my family you lost weekly customers to… See more 

Bridgette Williams's profile image
Bridgette Williams 
4 years ago

Girl working drive thru was extremely rude. My order was messed up so I called back to report it and the girl that answered the phone was even more rude. It’s not my fault they messed up my order. She acted as if I was lying about my order. Told me to make sure to bring back all the food and the receipt. Krystal was our favorite fast food at one time. Very disappointed! 

Linda Cason's profile image
Linda Cason 
4 years ago

Just went to the drive thru and were told " it'll be 30 to 45 minutes because I'm the only 1 here". Just wow, close the doors! 

Carlene Gardner's profile image
Carlene Gardner 
4 years ago

This is by far the worst service ever. The staff does not acknowledge customers when the drive up to order their food and there is ALWAYS an excessive wait time. Sometimes the food is to salty that’s if they get it right.I would not recommend this place to anyone and if u do go here check your food before driving off. 

Frequently asked questions about Krystal

How is Krystal rated?

Krystal has a 3.8 star rating with 1,107 reviews. 

When is Krystal open?

Krystal is closed now. It will open at 9:00 a.m. 

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