Krystal's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Krystal

3.8

About this business

Location details

2704 Scottsville Rd, Bowling Green, KY, 42104, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,107 reviews
Select a rating
Eric Crowley's profile image
Eric Crowley 
2 years ago

Waited 10 minutes from paying till I finally went inside to see where food was. Place is always a disaster. I was just happy this time someone actually took my order 

Vittles & Adventures with The Gibsons's profile image
Vittles & Adventures with The Gibsons 
2 years ago

Cashier needs to find another place to work 

Dennis Sparks's profile image
Dennis Sparks 
2 years ago

Merrill Rd. One person in front of me and took 20 minutes to get his order. 10 more minutes my order. Wrong sandwich of course and the biscuit was undercooked. Never going back. Will get them Georgia. 

Joshua Hasty's profile image
Joshua Hasty 
2 years ago

I don’t recommend this place. There are a lot of racist comments made made and both of these’s girls think it is ok to talk to people any kind of way? Nope I’m going to to a restaurant that isn’t so racist and dumb at the same time. Never heard of that before today. And they wonder why they work in fast foods all their life 

Chris Ellis's profile image
Chris Ellis 
2 years ago

Just ordered through the Krystal for pickup. When I got there, was told they were out of shakes. I checked my order and they had failed to give me my chili. I asked for the chili and was told they were out of that as well. When I asked for my money back, I was told they didn’t reimburse and I have to get my money back through the app. I asked for the corporate # and store #. Was told 1 800 KRYSTAL. Called and that is a disconnected line. So I’m out 5 bucks and no one to contact. Be warned. 

Monek Boyington's profile image
Monek Boyington 
3 years ago

Horrible chilli had baked beans in it. Bacon was burnt. Very unsatisfied. Couldn’t take it back was on my break at the hospital. 

Whitney Sharda's profile image
Whitney Sharda 
3 years ago

I placed an online order 40 mins ahead of pick up and had to wait another 30 mins for me food. Then was told that their shake machine was not working and i’ll need to contact the online app for a refund. I wasn’t offered anything else but i suggested a drink instead even though it was $3 cheaper. The nasty mouth lady was very rude. I asked her for a straw and she threw it down on the counter and said something. You’re suppose to have great customer service skills working with… See more 

Sonye Stevenson's profile image
Sonye Stevenson 
3 years ago

In line over an hour. Was told the grill was down because they had just completed a huge order. An hour and a half later they said again it would be 25 minutes. 

Heather Taylor's profile image
Heather Taylor 
3 years ago

Rude employee with missing teeth, saw 2 rats come out of back door they were huge  

Frequently asked questions about Krystal

How is Krystal rated?

Krystal has a 3.8 star rating with 1,107 reviews. 

When is Krystal open?

Krystal is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com