Krystal's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Krystal

3.8

About this business

Location details

2704 Scottsville Rd, Bowling Green, KY, 42104, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,107 reviews
Select a rating
Sarita Sugarbaker's profile image
Sarita Sugarbaker 
3 years ago

This is what I received for $8.00!!! Y’all were wrong for even sending this out of the window!!! And the manager had very poor customer service! He gave me refund and shut the window on me! No apology or explanation for this! 

Autumn Gillis's profile image
Autumn Gillis 
3 years ago

Terrible service, and the manager is rude. 

Randy Daniels's profile image
Randy Daniels 
4 years ago

The poorest run fast food restaurant in Tuscaloosa by far. And that’s saying a lot when you think about how pathetic all of the McDonald’s are. Have been in drive thru for 20 minutes. And still 5 cars in front of me. 

Lisa Brooks Bell's profile image
Lisa Brooks Bell 
4 years ago

This is supposed to be a Krystal. All of them looked like this! I returned them and wasn’t offered a refund. 

Jessi Taylor's profile image
Jessi Taylor 
4 years ago

I went to the Krystal on Gray Hwy this evening and the cashier at the drive-thru appeared to try to skim my card info. She was on her cell phone with someone when she took my card and said "hold on", opened an app and held the phone up to the reader right when she put the card in. She left the phone against the card reader while the payment processed and then closed the app, put the phone back to her ear, then handed me my card and receipt. When I asked her what app she had … See more 

Elyzabeth Tory Pryce's profile image
Elyzabeth Tory Pryce 
recommend  Recommended
4 years ago

I took my baby to get some Krystals. it is our 23rd anniversary. we had an amazing time and I got laid. Thank you, Krystals for the good romantic dinner. 

Alex Faircloth's profile image
Alex Faircloth 
4 years ago

Worst Krystals ever!!! Every time I go to the one in Saraland it takes at least 45mins to get through the drive thru, never more than 2 people working! Tonight went and it took over a hour to get to the window I ordered at 12 krystal meal, comes with 12 krystals two drinks and two fries. The menu says $14.99 I get to the window and she says my total is $27!! I ask how is it $27? She gives all kinds of attitude and rolling her eyes, she is trying to charge me for everything in… See more 

Allen Dunson's profile image
Allen Dunson 
4 years ago

They actually have a really good milkshake. But not much besides that 

Megan Walker Swims's profile image
Megan Walker Swims 
4 years ago

I come to this krystals fairly often and I would say for the last year or so the service had been awful. I’m sure they’re getting paid terrible wages so I kind of don’t fault the employees but wow it’s gotten bad. Ive gone the last three mornings in a row and twice have been turned away because the system is rebooting and once bc all three employees were sitting outside smoking cigarettes so no one would take an order. Pay these kids a little more so maybe they actually give … See more 

Frequently asked questions about Krystal

How is Krystal rated?

Krystal has a 3.8 star rating with 1,107 reviews. 

When is Krystal open?

Krystal is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com