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Kroger Pharmacy
- Pharmacy
- Novi, MI
About this business
Location details
17447 Haggerty Rd, Novi, MI, 48167, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I received a random call from them saying my prescription is ready. I haven’t lived in Michigan for ten years , let alone in Northville. Pharmacists was super rude and act like I was a bother to her and proceeded to hang up in my face when I said to remove my number from the system.
Inconsistent Rx pricing that is always a higher cost than the suggested Rx savings card price quote. Using Buzz Rx they only added $5 to the suggested price, LOL! They use Blink Rx but you can try using BuzzRx, SingleCare, Spark, etc... I'll be going elsewhere and suggest you do the same if you're a cash paying customer.
No organization. Seems to be vastly under staffed. Employees sitting on their phones behind the counter instead of helping people in line. Hung up on me while I was on the phone confirming pick up time. Said it would be noon, then, 2, now 3pm. Said they call back and didn’t. Ignored my drs calls and sent them to voicemail. Had to have my Dr call more than 3x to get through so they’d fill the RX. Hung up on me right before lunch, then when I tried to call back there phones wouldn’t send me through … because it was lunch. Took... read more
Great experience
Frequently asked questions about Kroger Pharmacy
How is Kroger Pharmacy rated?
Kroger Pharmacy has a 2.1 star rating with 19 reviews.
When is Kroger Pharmacy open?
Kroger Pharmacy is closed now. It will open at 9:00 a.m.
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