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Kroger Floral
- Consumer Services
- Marshall, TX
About this business
The Kroger Company in Cincinnati, OH offers groceries and other consumer goods in stores under 24 different trade names in 35 states.
Location details
300 E End Blvd N, Marshall, TX, 75670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Terrible experience at store in Marysville, Ohio. One star is too many. Tho store was unable to work with me when trying to pay for a preordered Thanksgiving meal for my son, who was at the store to pick it up, but had misplaced his bank card. Payment processing couldn’t be easier these days, but Kroger can’t figure this out. If you arrive with extenuating circumstances, there’s no thinking outside the box. There was no offer to allow an online payment through the app, no contingency fund to rely on to assist in such a case.... read more
Terrible experience at store in Marysville, Ohio. One star is too many. Tho store was unable to work with me when trying to pay for a preordered Thanksgiving meal for my son, who was at the store to pick it up, but had misplaced his bank card. Payment processing couldn’t be easier these days, but Kroger can’t figure this out. If you arrive with extenuating circumstances, there’s no thinking outside the box. There was no offer to allow an online payment through the app, no contingency fund to rely on to assist in such a case.... read more
Fred meyer customer service is horrible. I have been trying since July to get a refund after I returned the product an di cannot get one. I have called over 20 times and they refuse to give me a refund. I have suggested a gift card or to put the money back on my rewards card and they still will not. I bought a basketball hoop off there online marketplace site. The a few days later my debit card was compromised so I canceled it. Now they will not give me my refund after sending the item back and receiving an email confirmatio... read more
First of all, Kroger made a $77 dollar mistake on an order 8 days ago. They are holding my money, which is being charged interest, while they collect interest on money that isn't theirs. I have a problem with their policy which holds refunds for ten days and more. They need to be held accountable, it is the principle of the issue. I am sure I am not the only one who is experiencing this. The refund reference number is ********. between last Tuesday when the mistake was made through today is 8 days. They must pay interest on ... read more
First of all, Kroger made a $77 dollar mistake on an order 8 days ago. They are holding my money, which is being charged interest, while they collect interest on money that isn't theirs. I have a problem with their policy which holds refunds for ten days and more. They need to be held accountable, it is the principle of the issue. I am sure I am not the only one who is experiencing this. The refund reference number is ********. between last Tuesday when the mistake was made through today is 8 days. They must pay interest on ... read more
Fred meyer customer service is horrible. I have been trying since July to get a refund after I returned the product an di cannot get one. I have called over 20 times and they refuse to give me a refund. I have suggested a gift card or to put the money back on my rewards card and they still will not. I bought a basketball hoop off there online marketplace site. The a few days later my debit card was compromised so I canceled it. Now they will not give me my refund after sending the item back and receiving an email confirmatio... read more
Used their online delivery service, and was charged $197+ dollars for a turkey. A 200lb turkey at that. That is a whole human, and where do they have these? I sure didn't get one. Not even the one I ordered. I've tried their telephone # and was placed on hold for over and hr. Tried their live chat and the agent disconnected in the middle of helping me. No resolution or attempt to reach back out. Their email service non chalantly responded, and then never responded back with resolution. It's been 4 days
Used their online delivery service, and was charged $197+ dollars for a turkey. A 200lb turkey at that. That is a whole human, and where do they have these? I sure didn't get one. Not even the one I ordered. I've tried their telephone # and was placed on hold for over and hr. Tried their live chat and the agent disconnected in the middle of helping me. No resolution or attempt to reach back out. Their email service non chalantly responded, and then never responded back with resolution. It's been 4 days
Negative stars. Someone gained access to my bank cards that were saved on my Kroger app and used them to buy $150 worth if gift cards from a Kroger store in Lexington, KY. I live in WISCONSIN. I filed a fraud investigation through my bank, like any normal person would. They refused to acknowledge that these charges were fraud and had the nerve to tell my bank that not only did I make the purchases but I also did it IN PERSON. I don't know how I managed that from behind my work desk in Wisconsin. Now, because my bank asked fo... read more
Frequently asked questions about Kroger Floral
How is Kroger Floral rated?
Kroger Floral has a 1.2 star rating with 795 reviews.
When is Kroger Floral open?
Kroger Floral is open now. It will close at 8:00 p.m.
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