Kroger Floral

Larry C 

on BBB

2 years ago

I had the unfortunate experience to shop at your Feedwire Road location yesterday where I experienced the proverbial “Bait and Switch” efforts of the staffing while buying bottled water. Though it was only $1.80 difference times four, the incident is simply infuriating. I sent four photographs of the various displays of water at the store to Kroger's headquarters in Cincinnati. Note there is similarity of the (color and design) of the Kroger brand and Pure Life brand packaging. They have a pricing method by placing stickers ... read more

Miya S 

on BBB

2 years ago

Waiting over a month for a refund I still have not received 

Symone T. 

on BBB

2 years ago

I recently signed up for the Boost Membership. It took 4 people on the online chat and 1 phone to the toll free number to get a simple question answered. On the "Live Chat", I had 3 people end the chat on me without answering my question, which is rude. No one up there was answering my question, which was "when do my Boost points get applied once I make a purchase online? After the trial, or after I get my delivery?" How hard is that question lol I finally went on the phone, and again with the scripts these customer service ... read more

Symone T. 

on BBB

2 years ago

I recently signed up for the Boost Membership. It took 4 people on the online chat and 1 phone to the toll free number to get a simple question answered. On the "Live Chat", I had 3 people end the chat on me without answering my question, which is rude. No one up there was answering my question, which was "when do my Boost points get applied once I make a purchase online? After the trial, or after I get my delivery?" How hard is that question lol I finally went on the phone, and again with the scripts these customer service ... read more

Miya S 

on BBB

2 years ago

Waiting over a month for a refund I still have not received 

Abby D 

on BBB

2 years ago

I’ve continuously watched the Griffin, GA Kroger go downhill. I’m not sure if it’s the person running it or the lack of care of the people working there. The store is disgusting, food is bad and expired. The service is awful. They are always behind on pickup orders and live making you come back after you drove an hour to get there. Peoples attitudes are the worst here. They will just sit there and look away until they feel like greeting you. Whenever I’ve contacted them for missing items off my pickup order or about food tha... read more

Abby D 

on BBB

2 years ago

I’ve continuously watched the Griffin, GA Kroger go downhill. I’m not sure if it’s the person running it or the lack of care of the people working there. The store is disgusting, food is bad and expired. The service is awful. They are always behind on pickup orders and live making you come back after you drove an hour to get there. Peoples attitudes are the worst here. They will just sit there and look away until they feel like greeting you. Whenever I’ve contacted them for missing items off my pickup order or about food tha... read more

Patricia B 

on BBB

2 years ago

They switch and bait. I ordered, online, a 6 pack of *** ******hand soap. I received only one. Then when I called to let them know, the manager gas lighted me saying he is not seeing the 6 pack. It's right there on their website. I would like to be given the other 5 that I paid for. 

Patricia B 

on BBB

2 years ago

They switch and bait. I ordered, online, a 6 pack of *** ******hand soap. I received only one. Then when I called to let them know, the manager gas lighted me saying he is not seeing the 6 pack. It's right there on their website. I would like to be given the other 5 that I paid for.