Kroger Floral

Martha R 

on BBB

2 years ago

I got scammed by either Kroger / Smiths by using instacart for their store and was charged over $100 for a $30 order. It has been a huge mess and the worst part is they will not give me my refund!! I call their horrible customer service number and i finally get a hold of a real person and they tell me that yes, my refund has been approved, but they never actually send the refund!! What a horrible dishonest company! it’s been almost a month and still no refund. I will never shop at any Kroger location ever again and may pursu... read more

keith r 

on BBB

2 years ago

i would like to see these services terminated so they don't harm other persons ******** net spend ****and ********** gift cards aka PrepaidGiftBalance.com aka *** Payment Systems Inc. ******** one day one card i was using got hacked into and 1,000 *** stolen ********just flat out stolen 450 USD by them ****gift card 198 USD stolen because the card refuses to activate changed my pin number registered where i lived still was not enough for the card to activate not looking to get refunded because persons rather make excuses the... read more

keith r 

on BBB

2 years ago

i would like to see these services terminated so they don't harm other persons ******** net spend ****and ********** gift cards aka PrepaidGiftBalance.com aka *** Payment Systems Inc. ******** one day one card i was using got hacked into and 1,000 *** stolen ********just flat out stolen 450 USD by them ****gift card 198 USD stolen because the card refuses to activate changed my pin number registered where i lived still was not enough for the card to activate not looking to get refunded because persons rather make excuses the... read more

Benjamin S 

on BBB

2 years ago

Shorted on a prescription at a Fred Meyer pharmacy. Twice. I did not notice until I ran out early. They denied that they did and told me it was my fault for not asking them to count the pills in front of me. 

Benjamin S 

on BBB

2 years ago

Shorted on a prescription at a Fred Meyer pharmacy. Twice. I did not notice until I ran out early. They denied that they did and told me it was my fault for not asking them to count the pills in front of me. 

Priscilla T 

on BBB

2 years ago

I purchased a $25 ****** gift card at Kroger Fry's in Cave Creek, AZ on 11/3/22 and found out the gift card has already been used prior to my purchase. Information has been confirmed by ****** after several contacts and I have been advised to receive a refund from Fry's. Here we are a month later and still advised by Fry's customer service, the Case is still in review. I spend large amounts of money at Fry's and to be treated this way for a simple $25 refund is ridiculous. I've submitted all proof from ******, my receipt fro... read more

Priscilla T 

on BBB

2 years ago

I purchased a $25 ****** gift card at Kroger Fry's in Cave Creek, AZ on 11/3/22 and found out the gift card has already been used prior to my purchase. Information has been confirmed by ****** after several contacts and I have been advised to receive a refund from Fry's. Here we are a month later and still advised by Fry's customer service, the Case is still in review. I spend large amounts of money at Fry's and to be treated this way for a simple $25 refund is ridiculous. I've submitted all proof from ******, my receipt fro... read more

Kacy R 

on BBB

2 years ago

8:30 in the morning g and not one checkout clerk. I scanned over $300 of groceries by myself while an associate stood there and watched. Not one associate throughout the whole store said hi. They saw me, but wouldn't make eye contact. The folks gathering items for pickup or delivery park their cart in the middle of the isle and walk away. This is customer service???? Is this what we've come to now? This is horrible. 

Kacy R 

on BBB

2 years ago

8:30 in the morning g and not one checkout clerk. I scanned over $300 of groceries by myself while an associate stood there and watched. Not one associate throughout the whole store said hi. They saw me, but wouldn't make eye contact. The folks gathering items for pickup or delivery park their cart in the middle of the isle and walk away. This is customer service???? Is this what we've come to now? This is horrible.