Kroger Floral

Billy B 

on BBB

a year ago

KROGER #426 sold me a $500 gift card on August 24 2023. When I attempted to change the pin number I was told this card was not activated because it had been deactivated on July 31 2023 by the CC company due to attempted fraud. Brought this up to a manager within an hour and basically told it's not their problem. A simple ******search shows that this isn't uncommon for KROGER cards to be worthless. So they have little issue with selling fraudulent cards yet if someone writes a fraudulent check they'll go after them. Their man... read more

Elizabeth S 

on BBB

a year ago

Yesterday I forgot my wallet at the cashier and after several hours realized it. Fear gripped me at first and prayer helped. I knew The Lord Jesus had already set HIS people in place to answer my prayer( though I was at fault). Just that morning I bumped into Tony and kara the manager while shopping. So when I went back for the wallet God had just the two of them at the self check out and the moment I approached them they remembered me and took me to the list and found desk where Michelle verified my name and gave my wallet ... read more

Cheryl V 

on BBB

a year ago

Boost membership issues: deliveries not within 2 hours and my order is over $35, foods not being delivered immediately after shopping ends, food not being stored properly in temperature-controlled insulated bags during transportation, not allowed to change order immediately after placing even though shopping hasn't been assigned or started. I've paid for the year is the only reason I'm trying to get my money worth out of it. It's a headache most of the time so really considering just calling it a loss and canceling the membe... read more

Samir H 

on BBB

a year ago

*** is better than Kroger when it comes to 2023-2024 COVID vaccine. 

Sue M 

on BBB

a year ago

This is in addition to a review I left of even date about cash-register receipts needing to be changed periodically so receipts can be reviewed before leaving the store or parking lot and this review was about Kroger's on ** *******, Fort Wayne, Indiana, 46805. In other words, the receipts are not that readable because of being so light and cash-register tapes needing changing periodically instead of never changing whatsoever. I don't always unpack every grocery item especially if it is late in the day and may be candy in a ... read more

Sue M 

on BBB

a year ago

I have asked the Kroger Store where I shop on ** ********Fort Wayne, Indiana, to please change the tapes on their cash registers so the receipts of purchase can be carefully reviewed before leaving the store or in the sunlight outdoors. However, when asking directly to an employee they say their receipts are always that light and get lighter with each day. How can this be a good business practice when some of the cashiers make numerous mistakes that can only be traced at a later time in bright sunlight or under a bright lamp... read more

Rachel S 

on BBB

a year ago

Their Smith's line of stores is terrible and has awful employees. First store I consistently shopped at was small, cramped, and full of crackheads. Then they built a bigger, newer one, which was better, but still gave off weird vibes. My current Smith's has an extremely creepy morbidly obese man who acts like a predatory rpist working there. Not sure why they ever thought it was a good idea to hire someone who acts like that, but I am never shopping at Smith's stores ever again. 

Ddc C 

on BBB

a year ago

Horrible management .tried a click list for first time had a specific time.to pi k up. ****** was 45 min late when i spoke with a manager she did not care and spoke ovrer me. Done with krogers. Obviously CEO drived the train of poor management. 

Steve N 

on BBB

a year ago

Management needs to fill the cashier positions. We had to wait in line for 1 working cashier on Sunday. Not everyone is familiar with the self checkout