Kroger Floral

Mary L 

on BBB

2 years ago

They charge me for items I dont get when I pick them up. They gave me a little money back this time but it was difficult. This happens every month. Their mobile app needs to be fixed. Ive complained several times. Im sick of being ripped. No paper receipt. 

David C 

on BBB

2 years ago

My wife purchased a **** gift card at Kroger in Martinez Ga for $75. It was for a gift. When the card was used there was only $20 on the card. Krogers said the could do nothing since the card left the store. Bunch of ********. What kind of ****was that. Will never shop at Krogers again. 

Kim V. 

on BBB

2 years ago

The pharmacy at this location is TERRIBLE! I have to complain every month. Today, I was turned away at 2 mins until 1 for their lunch break..all while the employee was smiling and being smart with me. They close the drive thru almost every day, but yet when you go inside there are enough people staffing for it to be open. I will be moving pharmacies but would LOVE for this place to be investigated. A few employees need to be fired! 

Jason R 

on BBB

2 years ago

A simple pack of beef weiners usually ran about $3.50 (for years) and now Fred Meyer blames inflation for claiming regular price of $6.48/sale price $4.48 or order with app $3.48. Go throughout store to find that EVERY PRICE has been raised. DO NOT tell me it's inflation. Your competitor does not have the same price or near to that on so many of the same items. Fred Meyer wishes to sign customers up for their new membership program $59 yearly/$99 if you want delivery within 2-hours. PLEASE! Why would we remain customers of a... read more

Patricia G 

on BBB

2 years ago

I have been shopping at Kroger for years mostly because they have a monopoly in my area. Service is getting worse. Many things ads aren't in the store and still aren't when the sale is over. Meat and produce is not fresh 

Michael C 

on BBB

2 years ago

OVER PRICE WEB SITE ***** ONE STAR TOO GENEROUS AND MEMBERSHIP STEALS YOUR MONEY.. 

Connie C 

on BBB

2 years ago

Ive been at krogers in ************ for a couple of years . I used to pay cash for my medicine and I finally got ******** and the ******** people sent me a later stating that they would go back and reimburse me but kroger would of paid me about **** bucks guess what when I tried they told me they dont do that..well Im transferring all my stuff and my husbands stuff to different pharmacy cause I dont think that is right..between my husband and I .we get a lot of dollars worth of medicine. Im leaving kroger in a couple of days... read more

Cindy B 

on BBB

2 years ago

I pay for the Booster membership and it is a joke. Since March only about 1 order a month is correct or deliver on time. I have had items added to my order and charged for them. Last time I didn't even get the items that were added. I called and they now have to do an investigation and I'm out $35. They will not refund my Boost membership even through I have filed complaints before and not satisfied. Use other choices in the **** *****area. 

DARRELL S. 

on BBB

2 years ago

Kroger on Smithville changed their hours and now opens at 7 am. I was there this morning along with several others at 7 am and workers kept walking past the door looking at us and didn't open. Finally a bagger showed up for work and got the doors opened up for us. Terrible customer service lately, I've been shopping at this store for over 30 years. They never open lines in the morning. I have to practically beg for a line to be opened when I have a cart full and it's just too much for self checkout.