Kroger Floral

Michelle S 

on BBB

2 years ago

I’m going to start this by saying I will never shop at Kroger again!! I have been using their pickup option for groceries since the start of the pandemic. Today I decided to get my turkey for Thanksgiving along with a few other groceries totaling around $91. I ordered a 20 lb turkey at $1.99 per pound. I picked up my order which included my turkey. When I got home, I checked my online receipt to verify I was charged correctly. Imagine my surprise when the receipt showed my debit card was charged $399.24 because I was charged... read more

Jean J 

on BBB

2 years ago

Almost all the workers are gone now that they have gone to self checkout for pretty much everything. I buy $300 worth of groceries at a time and when I have to self check out, which is pretty much every time now, it takes me at least a half hour between price checks and having to bag my own groceries. I've changed to shopping at *******and *******or *****Foods now. 

Louis D 

on BBB

2 years ago

Absolute Worst Pharmacy ever Hickory Flat! Closed early on one occasion 7:55 while I was standing there right in front of me I watched them as they were already going to clock out and gates were down. Then today Just called to ask if they had a backordered Medicine in stock that most are out of and doctor had to send it in asap. The answer I received was "cant tell you over phone if we have it" . WHAT? you expect me to roll the dice and have doctor send over or personally carry it in. just to be told you are out of it And th... read more

Jane H 

on BBB

2 years ago

Tired of buying bread that molds within 2-3 days! Their "fresh vegetables " are NOT fresh. They offer good coupons and sales, but you have to watch the register to make sure the offers are honored. Too many self-checkouts and very few full service lanes, then customer ends up bagging groceries because no baggers. We will be shopping Tom Thumb for now. Sad that Kroger bought out Albertson's! 

Natalie K 

on BBB

2 years ago

On 2022-10-13, I was grocery shopping at ******* **** ***** ** ***** *** ** ****** ** *****. After I was finished shopping, courtesy clerk Alyssa M checked me out and I paid for my groceries. A few minutes later, I was stopped outside of the store by a security officer (named Mateo) and a worker (named Mariana). In front of other customers, they accused me of stealing a nail polish ($1.99), claiming I slipped it into my bag when I was being checked-out. I produced them my grocery receipt to prove that I paid for all of my gr... read more

san w 

on BBB

2 years ago

Kroger Truse Parkway I placed a catering order online through Kroger website and rec'd confirmation of pick-up date and time via email. The store stated it was cancelled when I arrived to pick up my order on the designated DATE/TIME 10/19/22 @ 11:30 am. There was no manager on duty at the store, I called 3 times to the Truse Pkwy location and placed on hold 3 times, and no one picked up. The first call, a young lady stated the manager has not made it in yet. I wondered the store must be running itself. Then, I asked during t... read more

Orlando C 

on BBB

2 years ago

Ten minutes before 11 PM they don't let to walk-in any more costumers . That's unfair because they close at 11 and must accept them until then. Allegedly ( by the security guy at the door ) they have to restock the store ? What excuse is that? 

Cc C 

on BBB

2 years ago

I went to cash a money order and Instead of the lady making sure if they can cash it, she just said we do t cash those and in the beginning I had to ask her if she can cash them she was looking all dumb founded. She said oh I don't think we cash those so I told her to get her manager and she know she heard me ask her to do so instead she takes it to Zack a cashier and asks how. And he was looking at it like " I never seen these and I don't think we. People today with these damn jobs are sorry and lazy as *****I told her this... read more

Rahimtullah A 

on BBB

2 years ago

Digital coupon special some item never have in other words is fake add, is not one time I try for three times ask for rent check no rent check and no product is really disappointed.