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Koons Tysons Toyota

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About this business

Koons Tysons Toyota offers one of Northern Virginia's largest selections of new, used, and certified pre-owned cars and trucks serving the entire DMV - from Bethesda, Maryland to Vienna, VA to Washington, DC. And, every purchase at Koons Tysons Toyota comes with the Koons Concierge services included. At Koons, you can buy a car 100% online, upload your paperwork in our secure portal, and schedule a delivery - all included when you buy a car, truck, or SUV from Koons Tysons Toyota. 

Location details

8610 Leesburg Pike, Vienna, VA, 22182, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:30 a.m. to 9:00 p.m.
Sun9:00 a.m. to 7:00 p.m.
1.018 reviews
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James N's profile image
James N 
2 years ago

They are the epitome of sleazy, dishonest used car people. This dealer over charged my naive young daughter by about $15,000 for a used SUV (Kelly Blue Book and Carfax price comparison). She went to this dealership on her own, without any parental guidance and they totally took advantage of her. Instead of treating her with respect they did the opposite and disrespected her. They are nothing more than vultures and predators and should be avoided at all costs. ZERO STARS !!! 

Amir L's profile image
Amir L 
2 years ago

I'm a handicapped person who has a Toyota Sienna van. I religiously took it to Koons Toyota Tysons for service. I even bought their service plan for 3 years. Everytime I went they would delay and I will have to wait for hours in my wheelchair. They will do unnecessary service (example 24000 mile service when the van had only 17000 miles etc) because I don't drive the vehicle often and it has/had only low mileage. I haven't driven the van much during this Covid time, and so I was curious what service was done when and what my... read more

Narmin H's profile image
Narmin H 
2 years ago

Horrible customer service! Dealing with a bunch of rip-off artists! Pushy, without too much of a selection! These people are very shady! They tell you one thing at first, then come back and lie as if they think you're stupid. If you are going to buy a car from here trust me you will have a lot of headaches and they will play on your nerves. They don't care about your budget they don't care about you, the only thing is just to sell the car the same day and take your money. I bought a car from them 2 months ago and I am still ... read more

Gabrielle D's profile image
Gabrielle D 
4 years ago

If I could choose no stars, I would have. My family has been a customer of Koons Tysons Toyota since 2001 and we have bought several cars over the years from them. After this year's experience we will NEVER buy from them again. Slick salesman, poor customer service/poor repair service, false advertising of the 100-point safety inspection and self-righteous to top it off. In January of this year I bought a used 2015 Mini Sport w/ approx. 60k miles for my son who was turning 16. As you can imagine, safety was a priority, and w... read more

Miguel A's profile image
Miguel A 
4 years ago

One of the most disjointed, unorganized, deceiving, dehumanizing, and frustrating car buying experiences I have ever had the displeasure of withstanding. I can truly advise perspective buyers to reconsider what you are willing to undergo by doing business here, considering that a car purchase is a significant financial commitment. I had come across a 2019 used Toyota model with very low mileage and an attractive price. The salesman Bikshar sold it to me and threw in "Toyota Certification" [on the spot], subsequently increasi... read more

Marie R's profile image
Marie R 
5 years ago

Terrible. Let me give some background. Late last year, I purchased a car from Koons (or rather my bank did, since I'm financing). Several things- 1) Whenever I needed anything, it would be a HASSLE trying to find the right person to get the job DONE. They would make up excuses, and not find the correct answer to questions before attempting to pacify me, and send me off. I'm pretty sure no one actually communicates at this location (or any large dealership, really). 2) It took them 3 months to get the right documentation in o... read more

Ryan F's profile image
Ryan F 
5 years ago

Bought my Car on Nov. 10th, test drove it and everything was perfect. They took it around back to fill it up with gas while I signed my paper work. I drove it off the parking lot and the tire pressure light came on as well as a digital read saying "Check fuel cap" then the check engine light came on soon after the message disappeared. I turned around, came back, they quickly did something to reset everything and said that the gas cap needs to be tightened only one click. Or the alert will happened. A week later I fill it up ... read more

steve o.'s profile image
steve o. 
5 years ago

After a really great experience with my salesperson, the (certified) vehicle was delivered with several defects, including body damage that they apparently hadn't seen when they certified the vehicle. After making three separate appointments, each time I arrived the person I was scheduled to see wasn't available and they said no techs were available and told me I had to come back another day. Took about 7 total visits and weeks without my vehicle to straighten it out, and when I received the car back today, which I was told ... read more

Bob L.'s profile image
Bob L. 
5 years ago

Online pricing, Wow Price Promise, is FALSE ADVERTISING. *************************************************It is currently on there site and includes: "At Koons, our promise to you is simple. The Koons WOW Price is one that everyone can qualify for - just add tax, tags, freight and dealer processing fee. And we'll also help you determine if there are additional rebates or incentives available to you on top of the Koons WOW Price, such as military, college grad, owner loyalty, to name a few." Here is the listing on Koons Kia W... read more

Frequently asked questions about Koons Tysons Toyota

How is Koons Tysons Toyota rated?

Koons Tysons Toyota has a 1 star rating with 18 reviews. 

When is Koons Tysons Toyota open?

Koons Tysons Toyota is open now. It will close at 9:00 p.m.  

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