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Kirin Garden
- Chinese
- North Little Rock, AR
About this business
From our classic Chinese buffet to fresh all-you-can-eat sushi and an exciting Hibachi grill, Little Rock's Kirin Garden has it all! We offer more than 120 recipes to choose from, including one-bite appetizers to delectable Chinese and Japanese entrees and elegant desserts. As an Asian fusion restaurant, we truly strive to have something for everyone to enjoy! Our food is all freshly prepared using only the highest quality ingredients available. Still, our prices are competitive and our value simply unbeatable. Join us for a... read more
Location details
4000 Vali Ct, North Little Rock, AR, 72117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst Chinese food ever. Everything was bland meats were tough, and everything was lukewarm at best. The ice cream was good, but I would not recommend this to anyone
Business response:
Kevin, it's very disheartening to read when we work so hard making fresh food. I hope if anything is ever not to your satisfaction that you'll reach out to management so we can make it right and impress you with your meal. Please consider coming back so we can show you what we're really all about. - Sophie Lin, Manager
We had lunch there today and it was absolutely disgusting! We were the only customers there and i guess that's why they didn't bother to put anything fresh out. There were flies all over the food. One even floating in the dish that contained the spoon for the steamed rice. We spent almost 22.00 dollars for old, rubbery, nasty food that was inedible. I watched the cook replace two items on the buffet as two other people come in to get takeout, he picked certain things out and put them in with the fresh stuff he'd just prepare... read more
Business response:
Michelle, it's unfortunate that you didn't enjoy your visit. I'd like to reassure you that we take the health and safety of our customers very seriously. All of our food is prepared fresh daily and made as needed for the buffet. I hope you know if you're ever not satisfied with something, that everyone on the team is willing to make it right. - Sophie Lin, Manager
Food is okay but they Need better waiters and waitresses. They kept walking by our table looking at are empty glasses. Had to holler out as they would walk by going to another table they kept going to. Ask the waiter for refill he points to the waitresses who was busy. I told him I just wanted some water! He rambles something in his lauguage. I thought that was very rude and unprofessional. He should realize customers is the reason he has a job.
Business response:
While I'm glad you've enjoyed our food here, Melissa, I'm concerned to hear about your recent service experience with us. It's a high priority for us to maintain consistently across the board, which means efficient and friendly service. That said, there can be a bit of a language barrier, so it makes sense that your server wasn't sure of your requests and directed you to the waitress taking care of you. While I'm sorry that you got a bad impression, I can assure you that he wasn't purposefully dismissing you in any way. We c... read more
Will never eat here again, staff was very rude my daughter found a black bug in her noodles, the manager did nothing when we complained about the staff making fun of people that were over weight and just stand there staring at people when they were eating. While I was complaining and about the waitress and waiter the waitress was laughing about it and the manager said nothing
Business response:
I can't tell you how disappointed I am to hear that your second chance with us didn't prove to you the quality that we're capable of, Christy. However, I would like to clarify a few things about your visit. I'm quite surprised to hear that your daughter found a bug in her food as that has never happened here before. It's possible that it could have been a sesame seed or another ingredient, but either way, I can assure you that we take food safety incredibly seriously and that is not something that usually happens here. As fo... read more
This is the worst Chinese food I've ever had. We ordered our meal through chef shuttle. I got the combination seafood platter. It was supposed to come with shrimp, scallops, and crab meat. There were literally two shrimp, one small scallop, imitation crabmeat (which was okay) and some mystery, white rubber meat which was disgusting. My husband got the hibachi steak and chicken. The steak was extremely fatty and the shrimp that came with his meal was overcooked. His salad had the base stem of the lettuce included. The egg dro... read more
Business response:
I'm sorry to hear that our food didn't meet your expectations, Joanie. I want to assure you that our food is made fresh to order, so this reaction and description doesn't fit our usual experiences. It's possible that you caught us on an off night, but I'll be sure to look into your order right away. All the best, Sophie Lin, Manager
Will never come back just went to go make a plate of food when I got back to my table to eat pick up a fried shrimp and a long ass piece of hair was baked into the breading when I told the lady at the front disk she said it wasn't there and I had to pay for a meal which no one ate!!!!! Then told me there isn't a manager!!!!! I will never return there again
Business response:
We say your comment on our post, Nicole, but wanted to reach out here as well. First and foremost, I want to apologize for the experience you had with us. We take food safety extremely seriously, and that's certainly not like us. In either case, that's something that we take incredibly seriously and it undoubtedly should have been handled differently. I sure hope you'll reach out to us directly. I'd like to get more insight on this situation so that we can ensure that it doesn't happen again and that our values for service a... read more
The chinese buffet is great, just don't come at night and have a,Japanese buffet, they say "all u can eat crablegs", but we literally have to ask 5 waitresses to get another order. Then they talk in their language that u don't understand.And they look at you like it's our fault that we want more. They give u one caster w 3 legs at a time., in 2 minutes it's gone, then we wait for 30 minutes for the next one to come. IF YOU WILL ADVERTISE "ALL U CAN EAT CRABLEGS" , THEN IT SHOULD BE IT! THESE PEOPLE WILL LIMIT U TO 3 LEGS AT ... read more
Business response:
I'm sorry to hear about your disappointment in our special, Franz. We address requests for crab legs by bringing out a few at a time because we wouldn't want to risk any wasted food -- you're still welcome to ask for as many rounds as you'd like. However, I do apologize that the service you received didn't meet your expectations. We always want our customers to leave feeling appreciated! I hope that you'll consider coming to see us again so that we can show you what we're capable of. All the best, Sophie Lin, Manager
I live this place the food is always delicious and the staff is awesome I will always go eat at this restaurant over the others keep up the good work
Business response:
Thank you for the sweet words, Bonnie! I am happy to hear that you enjoy the food and our stellar staff. We can't wait to see you again soon. Best, Sophie Lin, Manager
This place is awful compared to the old owners. Buffet is disgusting with old, over cooked items and straight from the box frozen items. When a customer asks if there is still hibachi available it would be nice if they let you know that it is no longer included as it was before. Never again.
Business response:
I'm really disappointed to see you haven't been impressed with our dishes lately. We cook each dish in our buffet fresh with quality ingredients, so it's disheartening to see you haven't enjoyed it. Thanks for the note on the hibachi, though, and we're sorry for any confusion that caused. I really do hope you'll give us the chance to prove that even though a few things have changed, we can still deliver a five-star meal.
Frequently asked questions about Kirin Garden
How is Kirin Garden rated?
Kirin Garden has a 3.5 star rating with 488 reviews.
When is Kirin Garden open?
Kirin Garden is open now. It will close at 6:00 p.m.
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