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5 Rim Rd, Kilgore, TX, 75662, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Bad experience! Drove 3 hrs to see a Jeep. I found some flaws on the Jeep. They assured me it was all fine. They offered for us to test drive and have lunch. We pulled out and immediately got a text asking were we going to buy or not. Cash or finance. We have others wanting it. We literally had been there 10-15 minutes. And they were pressuring us for an answer. Please note we’d made an appointment. And we were the only ones at the dealership. The manager was pushing the salesperson for an answer. Really BAD customer service... read more
Business response:
Shannon, I sincerely regret your experience at my Dealership. Thank you for sharing your story regardless of how difficult it is to hear. It's how we all get better. Best Regards,, Tim Capps, Dealer
Very unethical company..Lead you on..Delete your true comments on social media.Only put up what they want..They are liars and very dishonest.
Great customer service. these guys really did an outstanding job helping us locate and purchase the vehicle we wanted. I high recommend them.
Fast, professional service. The owner goes above and beyond to make sure you are taken care of. Finance team is knowledgeable and the sales team is fun and respectful!
Great Selection, Great Prices, Great Staff. We were treated with professional people from when we entered the dealership, until we left with our new ride. Totally would recommend Gabriel/Jordan to anyone that might be thinking of a new car or truck! Very friendly and no pressure sale man. I have bought probably 15 vehicles in the last 25 years, this was the easiest transaction ever! Big Thanks 😊
great people, good service.
although I had an excellent sales experience and financing experience, the optional extended warranty is pointless, I bought the extended warranty because Amber told me that it covers mechanical stuff like air conditioning for example. 2 months after I buy my truck I need a new heater core and that isn't covered by the warranty. so that's a waste of almost $2000 (the cost of the warranty). unless you get a list of what it covers don't buy it. edit: I initially went in to cancel the warranty, and the finance guy was more than... read more
Thank you to Chuck Pinson for hooking us up with a beautiful new Yukon Denali! We appreciate all of your help! — with Steven Tidwell.
Kilgore Buick GMC has a 4.8 star rating with 121 reviews.
Kilgore Buick GMC is closed now. It will open tomorrow at 9:00 a.m.
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