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Kia of Carson
- Car Dealers
- Carson, CA
About this business
Location details
22020 Recreation Rd, Carson, CA, 90745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
This is the worst company ever KIA OF CARSON. I bought a new car at a high price and almost done paying it off and after being called in for a service and upgrade of anti theft software my car was stolen not even a week after but they still asking for a review. Each time I call to asked about the tracking of my car they either send me to voicemail or to a number that was no longer in service. Can you say law suit for Kia of Carson!!!! I will be having my lawyer on this full time. Willing to give up all my rent money just to ... read more
Worst service ! Ive come without an appt during the week for regular oil change & the wait was 3-4 hours. This time around I made a 9 a.m appt on Saturday for recall & said might as well get oil change. Thought, I have an appt how bad can it be? Well too my surprise, service advisor ********************* states it will be 3-4 hrs, what takes longer is the ************ Saturday.. The advisor was very non friendly and basically dismiss my concern after I asked him why dont they tell you this over the phone, I spoke to ******* ... read more
Im filing a complaint against Kia of Carson **********, They have had my daughter's car, which I am a co-signer for a Kia *** EX/Sx. They have had the car in the service department to get fixed since January. I tried callling, no results. I have called corporate. No results. I need a solution of what I should do ? I am going to file a lawsuit against that Kia of Carson establishment, because I paying for a car I do not have !
Sixth time to the service center, same problem. Dare I ask for a courtesy car for this unending issue. Dont, you will be met with, not our problem. *******, customer service, **** and *****, supervisors? Went through the appropriate channels, supervisors, corporate etc. The level of incompetence is impressive! Truly exceptional
Dealership paperwork notes that dealer does a multipoint inspection check on the vehicle checking tire pressure, setting tires to correct pressure, oil check etc. The multipoint inspection was checked off as if it was all completed. The tire pressure was off and was not checked nor was air added to the tires as it stated. The rep Luis did a video/ walk through of the vehicle to make sure there was no damage to the car. Upon returning to my car the right front rim is badly scratched which will need repair out of my pocket. I ... read more
If I could I'd rate zero stars. They take advantage of older people for one, second off they do dirty sales. Sold my father a car that turned out they couldn't register... what a **** mess, that took years to fix. Now they charged my elderly father over 2000 just to check what was wrong, nothing done to it at that rate then a whole lot more for new hoses.. well guess what, problem isn't solved, it once again overheated while I was driving. Whatever you do DO NOT BUY A KIA NOR FROM CARSON KIA. YOUVE BEEN WARNED!!
Business response:
Hello there, I'm sorry that your recent experience has not worked out well. We couldn't find anything under your name, but you can email me your father's information so we can look into this for you at **********@kiaofcarson.com. We really want to make things right for you, but need to know what was done as part of the last visit. Look forward to hearing from you.
If I could give them 0 stars I would. This is the worst dealership I have ever dealt with. I went into the dealer June 3rd for my last oil consumption "test" one of the reps had told me I would need to have my motor replaced and that it would be covered through warranty. Since then I have not had my car. The dealership has not offered any rentals or even followed up on the documents they requested which were sent a month ago. I have called several times left voicemails, sent several emails and text messages and still no resp... read more
Do not buy 5hey are the worst car company I have ever dealt with. If you have a major problem, you can forget about speed or helpfulness. Had a 2018 kia optima lx. At 50,000 miles it began to have problems with oil consumption. Was told motor needs to be replaced. Was told I would have a answer within 3 days for the warranty work. It's been 6 days now and I have to rent a car a car that I can't afford. Every day is another 100.00. They won't call me back, nothing. Never buy a car from here.
So I own many vehicles and have had my fair share of dealers services. Infortually I wants to buy something near me so I ended up in kia of Carson. Evetihig was going ok until I realized that my car was burning about 1 qt. Of oil every XXXX-XXXX miles. After seying this I told the service advisor about what I was seeing she said it was perfectly normal. Let me tell you that's not normal. That's just a lot of oil beying burn I to the environment and I don't think that's normal. After their diagnoses and completely ignoring wh... read more
Frequently asked questions about Kia of Carson
How is Kia of Carson rated?
Kia of Carson has a 3.6 star rating with 287 reviews.
When is Kia of Carson open?
Kia of Carson is open now. It will close at 9:00 p.m.
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