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Key Auto Mall

4.8

About this business

Key Auto Mall; Your Go-To Auto Experts in Moline, IL Whether your new to car ownership or you're a seasoned driver, a big part of car ownership is finding a dealership you can trust. Here at Key Auto Mall, we make sure to deliver an honest and friendly experience every time you visit. Whether you're searching for your next car or you want to keep your current car on the road, our knowledgeable auto experts can help you with your needs. 

Location details

3700 16th St, Moline, IL, 61265, United States

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WeekdayScheduleStatus
MonClosed
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.82,857 reviews
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Heather L Johnson's profile image
Heather L Johnson 
6 years ago

Terrible customer service they have no idea what they are doing when it comes to leases. 

Lori Behne Moffitt's profile image
Lori Behne Moffitt 
6 years ago

The General Manager is a blowhard. Keeping a customer happy is the last thing on his mind. I was in for an oil changer, tire rotation and some Touch up paint. It looked like a two year old did the touch up paint. I sent him a picture and he said it was done the best it could be done under the “touch up category”? 

Eric Diaz Holguin's profile image
Eric Diaz Holguin 
recommend  Recommended
6 years ago

Had Carlos Gomez help me find the Jeep I’ve been looking for! Made the process simple & easy! Thank you once again! 

Haley Kaiser's profile image
Haley Kaiser 
recommend  Recommended
6 years ago

I would recommend key to anyone looking for a new vehicle I bought my first luxury vehicle last year I traded in a Ford Focus for a Mazda m6 I love my vehicle now that I drive ! Thanks to Veronica and her hard work getting me where I wanted to be 😃 

Business response:

Hi Haley, we are pleased to hear Veronica worked hard for you. Thank you for leaving us this review and enjoy your new vehicle! Best Regards, The Key Auto Mall Team. 

Edward Schiltz's profile image
Edward Schiltz 
recommend  Recommended
6 years ago

“Jay” makes buying a car a great experience. There is no pressure to just get the first thing you see. 

Business response:

Hi Edward, we are pleased Jay Kokshin made your car buying experience great! Thank you for taking the time to leave us this review. Enjoy your new vehicle. Best regards, The Key Auto Mall Team. 

Andrea Schiltz's profile image
Andrea Schiltz 
recommend  Recommended
6 years ago

Jay is the best. He is knowledgeable and never pushy. We have always come back to Key because of him. He makes car buying a much easier experience. 

Business response:

Hi Andrea, we agree, Jay is very knowledgeable! Thank you for taking the time to let us know. Enjoy your new vehicle. Best Regards, The Key Auto Mall Team. 

Nancy Jones-Casillas's profile image
Nancy Jones-Casillas 
recommend  Recommended
6 years ago

Carlos Gomez!!! Joe and I cannot thank you enough for all you have done for us. We started working with you in October 2018 helping us find the perfect Jeep for us. However, life started to get in the way and your extreme patience and understanding with all of that, and checking in on us once in awhile, brought us to today! February 9th 2019 with the absolute PERFECT Jeep for us!!! Thank you again Carlos for everything!! Joe and Nancy Casillas 

Whitley Burrier's profile image
Whitley Burrier 
recommend  Recommended
6 years ago

Jay is the best auto salesman i have dealt with to date. He went above and beyond to find a vehicle in our price range. I would recommend him to anybody. 

Business response:

Hi Whitley, we are pleased Jay Kokshin was able to help you. We appreciate you taking the time to give us this recommendation. Best Regards, The Key Auto Mall Team! 

Joe Casillas's profile image
Joe Casillas 
recommend  Recommended
6 years ago

Carlos Gomez was our sales person, he was very up front, worked with us, and got us a great deal!!! I would recommend Carlos if you are looking for a new or used car , what a great experience!! Thank you Carlos Gomez !!! 

Frequently asked questions about Key Auto Mall

How is Key Auto Mall rated?

Key Auto Mall has a 4.8 star rating with 2,857 reviews. 

When is Key Auto Mall open?

Key Auto Mall is open now. It will close at 5:00 p.m.  

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