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7500 Alexandria Pike, Alexandria, KY, 41001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
John Johnny at Hyundai of Cumming is fantastic! He helped my son find the perfect car. John truly looks out for the best interests of his customers and genuinely cares about them, always exceeding expectations. I highly recommend John Johnny at Hyundai of Cumming!
I rarely leave negative reviews, but the experience I had with this dealership was, by far, the worst customer service I've ever encountered. While I'm sure the sales team puts their best foot forward when you're buying a car, their service and repair department tells a completely different story. About a year ago, I had a great service experience here, which makes this recent situation all the more disappointing. On Wednesday, my car was towed to the dealership due to a damaged tire. Since a diagnostic test was required, t... read more
Northwest Hyundai is easily the most dishonest and fraudulent dealership I’ve ever encountered. We showed up to buy a vehicle we found on their website—what a joke. The car was filthy inside, complete with someone else’s bags and a hairbrush. It hadn't even been cleaned. On top of that, it had 800 more miles than what was listed online. Even worse? The price listed online mysteriously jumped by nearly $5,000 when we got there. They added a bogus line item called “Apex,” which no one at the dealership could explain. It felt l... read more
Absolutely do NOT EVER recommend! I took my truck to Crain due to a oil leak after just buying it in November of last year (WITH warranty). NOTED: The ONLY reason I took it there was because we bought it threw them! After getting a estimate on it they sent me a email saying it would cost $992.99 (due to warranty not covering it) which I was fine paying. I got estimate threw someone else which would cost me way less ($650) so decided not to go with Crain. Then after "diagnosing" it they charged me $199 to just look at my truc... read more

**Deceptive Service – I Figured It Out in One Minute!** ★☆☆☆☆ I went to Pride Hyundai Service Center on June 10, 2025, for a trunk latch issue. They told me it needed to be completely replaced, had me sitting there for **two hours**, and tried to charge me for an unnecessary repair. When I got home, I spent **one minute** on YouTube and figured out the real issue—it just needed to be unlocked! I am **not stupid**, and it’s clear they were either incompetent or deliberately misleading me. This was a complete waste ... read more

I purchased and had installed a remote starter by this Hyundai dealer. I needed a new remote and it took them over an hour to program it! I was told the mechanic couldn't find something and then didn't know how to do it. Well, once that was done about a week later something was hanging down under the dash. I went back and it was the antena. They DIDN'T SECURE IT TO THE WOIRING HARNESS! Now 2 days later I try to use the remote start and it doesn't work at all! Oh and when I was there a coupe days ago this guy "SCOTT" instea... read more
Anthony Franco did a great job. He took his time and was kind.
Jose my sales man & Sean Sales Manager are very kind and professional I would love to have them on my team
Shah was very helpful, offering my daughter and me a great deal of information on the Kona and Venue models and going with us on test drives. We negotiated a good price for a three-year lease of a 2025 Kona with Mohammed, and the paperwork was conducted efficiently and quickly. A lovely experience.
Kerry Of Alexandria has a 4.6 star rating with 323 reviews.
Kerry Of Alexandria is closed now. It will open at 9:00 a.m.
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