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7500 Alexandria Pike, Alexandria, KY, 41001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Buyer beware. They are not honest and DO NOT give you the information you need. NEVER trust them when it comes to so called Mandatory Protection Package. That Protection Package with almost $4,000 additional charge. THEY DID NOT SHOW ME THE METROGUARD PROTECTION PACKAGE CONTRACTING GIVING ME THE OPTION TO SIGN. This form also came with a cancellation option but they marked $00.00 in cost so there was no way to cancel and get any kind of refund. TEXAN HYUNDAI ROSENBERG IS FRAUD. Walk away.
We had a really good time dealing with Gator due to his down to earth nature and knowledge of the vehicles he showed us. I would definitely recommend him if I were ever looking for another vehicle.
Ok, I gave them a two star. Twice I have had my SUV service by them, twice it did not go smooth as it should. I done better then one lady that sit for over three hours waiting on a 16,000 mile check-up. The service writer's are the front line workers that more than like catch the hell from customer's cause of the break down in communications that is a cancer within the facility. The owner probably sits at home counting his money as the upper level manger's do nothing to improve the over all workings. I can see in the employe... read more
Bought a factory new Hyundai Santa Cruz in 2023 only having to watch it burn up in my driveway in March 2025 at 7:00am in the morning with the engine off. The fire totaled the car. The nightmare is that Hyundai , Mile One And Heritage all washed their hands of ANY accountability and refused to replace the vehicle. There was a 5 year 100,000 mile new car warranty on the car that was not honored. I had to use my personal insurance to replace the vehicle. DO NOT BUY HYUNDAI. Disgusting corporate greed and horrible customer serv... read more
Not transparent, tried to sell a used car claiming CPO whereas it was not. The car was missing spare tire, dealership didn't want to include it. Changed the price after agreed monthly payment. Customer service is poor, sales team is bad, wastes time to keep customer in dealership. Definitely not recommended for car buying.
DO NOT TRUST A SINGLE WORD FROM THE FINANCE MANAGER AT THIS DEALERSHIP!! When I purchased my vehicle in 2022, I was explicitly told I was buying a lifetime maintenance plan. I even paid over $3,000 for it—only to find out during my 30,000-mile service visit that the plan was completely used up and no longer valid. So what did I actually pay for? A few basic oil changes—which, by the way, were already included for free at jones! This is dishonest, misleading, and a clear case of upselling a product under false pretenses. If... read more
Yesterday, 7/2/25, we had a done deal on a truck, confirmed as a sale and were so happy! We got dressed and headed towards Memphis. In transit we were informed that the truck was being driven by Mr X, and later said the truck was sold! We sadly turned around and came home to find out the truck had been listed for extra $500 and was still for sale. Sales staff made mistake and LIED!!!!! These people are crooks and will sell their integrity right out from under you. STAY CLEAR-CROOKS!!!!!!!!!!!!!!!!!
My initial purchase of a 2022 Hyundai Palisade from Platinum Hyundai of Tracy was unremarkable. However it's the follow up that's really lacking. Back in April 2025 I traded in the Palisade for a more fuel economic car. I had purchased and extended warranty, so was owed a reimbursement on the residual. I filled out the paperwork, turned it into Platinum Hyundai and was told it would be resolved quickly. I've been exchanging emails with them since April now. I've tried calling, which is a joke. It's impossible to reach anyone... read more
I want to thank millennium Hyundai for the great services team that has been taking care of me for 12 years!!! Thank you John DEL TATTO PS THEY ARE THE BEST
Kerry Of Alexandria has a 4.6 star rating with 323 reviews.
Kerry Of Alexandria is closed now. It will open at 9:00 a.m.
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