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Kentwood Springs Water

3.8

About this business

Mobile, AL operated. Products include three and five gallon returnable bottles, one gallon, two and a half gallon and single-serve bottles, water coolers, water filtration, coffee and tea services. 

Location details

4181 Alden Dr, Mobile, AL, 36693, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.834 reviews
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michael tyner's profile image
michael tyner 
on Google
3 weeks ago

The WORST costomer service ever. I moved to a different location. in the same city. You cannot reach anyone on the phone (have called 13 times), There is no where on the website that allows you to change your address for delivery the "on-hold" tells you to use "chat" on the website, but it doesn't work. I have left 3 unanswered emails. I moved into my new home 7 weeks ago and still have not been able to get new delivery or cancel my service. I have stopped paying and postponed all of my deliveries and I simply got a bill in ... read more

Wendy Welch's profile image
Wendy Welch 
on Google
a month ago

Worst service ever. Every time you call about anything you are on hold for 45 minutes to a hour before someone picks up. I cancelled service and they did not show up at the day they said they would pickup the cooler and empty bottles. Called back waited an hour made another set day for pick and no show again. If I could give a negative review I would. 

southalabamamed's profile image
southalabamamed 
on Google
4 months ago

The worst service EVER from customer service to local service. We haven't received our order in over a month and when I called about it customer service said that they couldn't do anything about it. Our delivery guy is horrible and leaves the quantity he wants and always has an attitude. I called customer service and was told they can do nothing about our deliveries and was only even more aggravated having to hold for 25 minutes or so. They also couldn't connect me to my local office, I am looking for a new service. I am loo... read more

Bella Beach Properties's profile image
Bella Beach Properties 
on Google
a year ago

We LOVE our water service for our office. We have been customers for roughly 7 years with no complaints. Our driver is SUPER courteous and takes great care of us with a smile. Very dependable. 

Voncille Lewis's profile image
Voncille Lewis 
on Google
a year ago
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Frequently asked questions about Kentwood Springs Water

How is Kentwood Springs Water rated?

Kentwood Springs Water has a 3.8 star rating with 34 reviews. 

When is Kentwood Springs Water open?

Kentwood Springs Water is open now. It will close at 5:00 p.m.  

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