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Kenneth Hepps, MD
- Gastroenterologist
- Tarzana, CA
About this business
Location details
5525 Etiwanda Ave #110, Ste 110, Tarzana, CA, 91356, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr Hepps is very nice , down to earth guy.He explained everything and gave me a good feeling.
It was a good experience from staff to MD
He takes time and is excellent physician.
Dr. Hepps went above and beyond explaining the procedure I was going to have in my pre op appointment. Everything went as planned and his office/assistants did a great job the day of. Highly recommend using Dr. Hepps.
Great experience as a first time colonoscopy . The staff nurses and doctor Hepps were all very professional , friendly and helpful . He explained everything to me and made me feel very comfortable . Also the anesthesiologist is very skilled and took very good care of me . I highly recommend dr. Hepps and staff to anyone .
Firstly, I should not have been billed for, I believe, was an almost $500.00 initial exam, as it was a part of the global fee for my colonoscopy. Later corrected. During my initial meet the doctor, he asked me a question - "was I on any medications?" My response was no. He was seemingly incredulous. "Patients usually are on one medication for every decade of life." He "tried" to re-group by adding "maybe there is something undiagnosed." I responded with "I don't know but I am well." My unhappiness is that I found out the day... read more
Good doctor (4 stars) but not sure that makes up for such a poorly organized practice (1 star). They are grossly understaffed. Scheduling snags, virtually impossible to reach by phone. Either no one answers the phone or, to even to leave a message, you hear something like, “There are 11 people waiting ahead of you.”Have to keep coming to the office to make a future appointment in the office. Hate to think if post surgery you needed to get in touch with this office.
Dr. Hepps is ok but the practice is so busy you can’t get through to them. I sent an email through their portal as I was in great pain and went to the emergency room. I left an email with a question for him and it took a week to get back to me. He wanted to set up a virtual call but I couldn’t do it when they called so I had to call them back. Not only was I not able to talk to anyone but the voice mailbox was full so I couldn’t even leave a message. Not acceptable for a doctor office.
Excellent doctor! One of the best Gastroenterologists in Los Angeles, I believe.
Frequently asked questions about Kenneth Hepps, MD
How is Kenneth Hepps, MD rated?
Kenneth Hepps, MD has a 4.8 star rating with 421 reviews.
When is Kenneth Hepps, MD open?
Kenneth Hepps, MD is closed now. It will open at 9:00 a.m.
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