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Kendall Regional Medical Center: Heart & Vascular Institute
- Miami, FL
About this business
Location details
11750 SW 40th St, Miami, FL, 33175, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This hospital is a joke. Worse service I have ever encountered. I dropped my father off to the emergency room yesterday afternoon. Due to COVID I could not be with him. He is elderly and suffers from COPD and has severe anxiety. They admitted him and not once have the nurses or doctor called me to tell me what is going on. I called my father at the hospital and he doesn't know what's going on either. So I called the nurses station 6 times and each time the nurses station either places me on hold and never picks up or passes ... read more
RecommendedI just had my last baby Tuesday Sept 22 and I could never begin to thank all the wonderful L&D nurses, Postpartum Nurses, and Nursery Nurses. Mrs. Cathy from L&D was beyond amazing and I loved her energy. My Postpartum nurses Mrs. Robin, Mrs. Katrina or Kathrine(I can’t remember), and the student nurse Glynn. THANK YALL SO MUCH!!!! Y’all are sent from heaven above!!! Mrs. Michelle and Kara from the nursery and Lactation consultant thank y’all. Because of y’all we are still going strong breast feeding. I highly recommended yo... read more
Business response:
We love this so much! Thank you for letting us know about your experience. We will make sure to recognize all those named.
RecommendedI just want to thank the amazing crew who helped deliver my son Parker who was born on sept 11. We had an emergency c section and I couldn’t be happier with the nurses, doctors and Anesthesiologist who took care of us. Here is a picture of Parker saying thank you. he’s a happy and healthy boy because of you
We were quoted $275 for an MRI from Palms of Pasadena. The person said she ran my private insurance and then I was billed $1337. This cannot be legal. I have disputed this over and over and now a letter threatening debt collection! If this is not corrected. I will be forwarding this to our attorney!
Business response:
Thank you for this feedback. We would appreciate the opportunity to talk with you further about this experience. At your convenience, please call our Director of Patient Safety at 727-341-7660.
We were quoted $275 for an MRI from Palms of Pasadena. The person said she ran my private insurance and then I was billed $1337. This cannot be legal. I have disputed this over and over and now a letter threatening debt collection! If this is not corrected. I will be forwarding this to our attorney!
Business response:
Thank you for this feedback. We would appreciate the opportunity to talk with you further about this experience. At your convenience, please call our Director of Patient Safety at 727-341-7660.
My father was there being treated for pneumonia and got better but was still in the hospital until they were going to release him he ended up bleeding to death while under their care
Business response:
Michelle, please know we take concerns like this very seriously. While we are unable to discuss specific encounters publicly due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. We've shared this feedback with our Nursing Department. They would like to speak with you personally. Please send your contact information to trid.questionscomments@hcahealthcare.com and we will follow up with you.
One of the worst experiences of my life. My brother age 58 had a heart attack and was taken to this hospital. He later died. My complaint is the incredible rudeness of the staff and the Dr and especially Ralphie in risk management who would not release my brothers body to the funeral home. An absolutely horrible experience. Absolutely no compassion and extreme rudeness.
Business response:
We are sorry to hear of this experience and would like to look into this further. Patient satisfaction is very important to us and we make it a priority to address any concerns. These comments have been shared with our Patient Advocate. If you would like to speak with someone about your experience, please call (727) 819-2947, Monday - Friday from 8:00 a.m. - 5:00 p.m.
This hospital is unsanitary and the doctors do not treat you for your pain. As much as I NEVER want to come here again. Since I’m disabled and live near by, it’s probably the only hospital I can go to. That being said- I will try my hardest to NEVER have to go to the ER again. I came in for a very painful UTI. I had many uncomfortable symptoms such as bladder, abdominal pain and frequent urination. I assumed that since I’m in a hospital I will have access to a bathroom. But t... Continue Reading
The ER nurses are garbage and dont listen to a word you say, too busy flirting with the EMTs, 3 different nurses tried giving me an IV , I have 7 holes/wounds on my arms now bc they refused to listen to me when I said my veins are small and I have hypotension;I ended up going to a different hospital bc they almost killed me with medication I already said I was deathly allergic to. I should sue this facility for malpractice. 0/10
Business response:
Thank you for taking the time to provide this feedback. Patient experience and safety are a top priority, and we take concerns like this very seriously. Please accept our apologies for the challenges you experienced. These comments have been shared with our Patient Advocate and we would appreciate the opportunity to learn more. If you would be willing to speak with someone about your concerns please don't hesitate to reach out to (727) 819-2947 Monday - Friday from 8:00 a.m. - 5:00 p.m.
Frequently asked questions about Kendall Regional Medical Center: Heart & Vascular Institute
How is Kendall Regional Medical Center: Heart & Vascular Institute rated?
Kendall Regional Medical Center: Heart & Vascular Institute has a 3.8 star rating with 554 reviews.
When is Kendall Regional Medical Center: Heart & Vascular Institute open?
Kendall Regional Medical Center: Heart & Vascular Institute is open now. It will close at 6:00 p.m.
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