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Kendall Regional Medical Center: Heart & Vascular Institute
- Miami, FL
About this business
Location details
11750 SW 40th St, Miami, FL, 33175, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedAtmosphere resonse to patient requests. Patient care as ordered by physicians but still answer questions re ordered care ,attentiveness to patients and visitors. Cleanliness. Care of seniors especially meals and good food. Margaret mays
Business response:
Thank you so much, Margaret.
RecommendedI’ve delivered both of my girls at Southern Hills and had such a great experience both times. Adriane was our postpartum nurse both times and she is absolutely amazing. In fact, we connected so well with her the first time that I specifically requested to have her the second time. She’s the one who single-handedly brought our experiences from good to great and I am so grateful for her. Not only did she give us individualized and attentive care while we were there, but she has also been instrumental in helping with my breastf... read more
One of the worst experiences of my life. My brother age 58 had a heart attack and was taken to this hospital. He later died. My complaint is the incredible rudeness of the staff and the Dr and especially Ralphie in risk management who would not release my brothers body to the funeral home. An absolutely horrible experience. Absolutely no compassion and extreme rudeness.
Business response:
We are sorry to hear of this experience and would like to look into this further. Patient satisfaction is very important to us and we make it a priority to address any concerns. These comments have been shared with our Patient Advocate. If you would like to speak with someone about your experience, please call (727) 819-2947, Monday - Friday from 8:00 a.m. - 5:00 p.m.
This is quite possibly the rudest bunch of people I’ve ever tried to deal with. I hope the staff are better at patient care than operating phones and answering simple questions
Business response:
Thanks for leaving your feedback Mike. We would appreciate the opportunity to learn more about the experience that led to these troubling comments. At your convenience, you can contact our Care team at 352-597-3090 if you wish to discuss further.
Horrible service no customer service experience by nurses or doctors
Business response:
Hi, We'd love to learn more about your experience so we can identify any concerns you may have. Please contact us at 904-639-3714 or privately message us your contact information. We look forward to hearing from you.
The ER nurses are garbage and dont listen to a word you say, too busy flirting with the EMTs, 3 different nurses tried giving me an IV , I have 7 holes/wounds on my arms now bc they refused to listen to me when I said my veins are small and I have hypotension;I ended up going to a different hospital bc they almost killed me with medication I already said I was deathly allergic to. I should sue this facility for malpractice. 0/10
Business response:
Thank you for taking the time to provide this feedback. Patient experience and safety are a top priority, and we take concerns like this very seriously. Please accept our apologies for the challenges you experienced. These comments have been shared with our Patient Advocate and we would appreciate the opportunity to learn more. If you would be willing to speak with someone about your concerns please don't hesitate to reach out to (727) 819-2947 Monday - Friday from 8:00 a.m. - 5:00 p.m.
This hospital is unsanitary and the doctors do not treat you for your pain. As much as I NEVER want to come here again. Since I’m disabled and live near by, it’s probably the only hospital I can go to. That being said- I will try my hardest to NEVER have to go to the ER again. I came in for a very painful UTI. I had many uncomfortable symptoms such as bladder, abdominal pain and frequent urination. I assumed that since I’m in a hospital I will have access to a bathroom. But t...Continue Reading
RecommendedMy encounter with everyone at Medical City Alliance was awesome. Starting with pre op to before after my surgery. I wish I could remember all of the nurses name but I can’t (sorry) however they were all really great!!!
I first have to mention, before I get to the actual review, that the X-ray technician was wonderful and kind. He was the only bright spot of this visit. I had to go to the ER on Tuesday, in the middle of a hurricane because I had fallen and unfortunately the walk-in clinic I would normally go to was closed. There was no wait which was good. I was seen by two nurses and then xrays were taken of my foot. Then Dr. Patel came in to abruptly tell me that “bad news, it is broken.” Then promptly told me I need surgery. Then poof he... read more
Business response:
Hi Jessica - We'd like to learn more about your experience so we can identify any concerns you may have. Please contact our Patient Services Department at 850-863-7603. We look forward to hearing from you.
Frequently asked questions about Kendall Regional Medical Center: Heart & Vascular Institute
How is Kendall Regional Medical Center: Heart & Vascular Institute rated?
Kendall Regional Medical Center: Heart & Vascular Institute has a 3.8 star rating with 554 reviews.
When is Kendall Regional Medical Center: Heart & Vascular Institute open?
Kendall Regional Medical Center: Heart & Vascular Institute is closed now. It will open on Monday at 9:00 a.m.
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