Ken Nelson Nissan Service's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Ken Nelson Nissan Service

4.2

About this business

Location details

928 N Galena Ave, Dixon, IL, 61021, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.210 reviews
Select a rating
Gage Burdick's profile image
Gage Burdick 
on Google
a month ago

I rarely leave reviews, but this one is well deserved. I drive a 2017 Chrysler 300, purchased from Ken Nelson, and have relied on their service department for all my vehicle checkups, oil changes, and inspections. Every visit has been a seamless experience, thanks in large part to Chase Blackburn. His professionalism, attention to detail, and genuine care for customers set him apart from the rest. From the moment I walk in, Chase ensures everything is handled efficiently and with the utmost respect. He takes the time to list... read more

Ary Stephens's profile image
Ary Stephens 
on Google
5 months ago

Jason S always gets my vehicle in in a timely manner and the maintenance is always done in a reasonable amount of time. 

gearcased's profile image
gearcased 
on Google
10 months ago

Went in for a oil change and they removed air filter housing to up sale an air filter and broke the air filter housing in the process. They agreed to replace it and ordered the wrong parts twice. They never did replace it and the parts guy suggested to just make the wrong part work. Run as fast as you can from this incompetency. 

Michael Mosher's profile image
Michael Mosher 
on Google
2 years ago

Went above and beyond helping with a car issue. Spent all day on the phone trying to figure out a issue with my car. Everyone was very helpful. The service department worked so hard to try to find a solution. I will now be taking all my cars here for service. Truly a A+ team. Recommend Highly 

Michael Bettner's profile image
Michael Bettner 
on Google
3 years ago

I recieved two free oil changes when I purchased my vehicle and each time I brought it in they tried to charge me. I had to tell them they were free and after they talked to whoever, it was straightened out. I feel like it should have been in their system already. I went there another time to get warranty work done and the guy said it would take a couple days, but then the mechanic stepped in and said it would be done the next morning (which it was). I feel like the guy you talk to doesn't really know what's going on and you... read more

View all google reviews

Frequently asked questions about Ken Nelson Nissan Service

How is Ken Nelson Nissan Service rated?

Ken Nelson Nissan Service has a 4.2 star rating with 10 reviews. 

When is Ken Nelson Nissan Service open?

Ken Nelson Nissan Service is closed now. It will open tomorrow at 7:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com