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Keith's Appliance

4.8

About this business

Appliance Dealership Cooking Classes Parts Service Delivery Install 

Location details

320 W Thames St, Norwich, CT, 06360, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.81,827 reviews
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Craig Michelle Nelson's profile image
Craig Michelle Nelson 
recommend  Recommended
6 years ago

Looking forward to attending one of their cooking classes! 

Business response:

We are making a schedule soon! 

Bret Jacobson's profile image
Bret Jacobson 
recommend  Recommended
6 years ago

Not sure why anyone would use the box stores. I did my own research for weeks and found what I needed visiting them conveniently, but thought I’d see what Keith’s had, I’d never been there. WOW! Had no idea, very professionally laid out and super friendly people. Best part, exact same price and they support Military Discounts. Why wouldn’t you purchase locally when you get better customer service and the same if not better price. I’ll research while picking up lumber, but I’ll always buy from these guys again. I usually don’... read more

Business response:

Wow Bret we really appreciate it! 

Cailin McClung's profile image
Cailin McClung 
recommend  Recommended
6 years ago

Best deals around and amazing customer service!!! 

Business response:

Thank you for the kind words Cailin! 

Pinky Tony Beletsky's profile image
Pinky Tony Beletsky 
recommend  Recommended
6 years ago

First time buyer at Keith's Appliance. Competitive prices but main reason for purchasing our LG refrigerator is because Keith's has it's own factory certified service department and have been in business for over 45 years 

Business response:

Thanks Pinky! We pride ourselves on service! 

Heather Mckinney's profile image
Heather Mckinney 
recommend  Recommended
6 years ago

they are awesome! from start to finish! 

Business response:

Thanks Heather! 

Bridget Crooker's profile image
Bridget Crooker 
6 years ago

Their person damaged my doorway , taking out my dryer. . then said it was a scratch. he was suppose to wait for his partner who was by the truck parked in my driveway. they said they werent delivering the new washer dryer. . already bought and paid for. . never deal with Keiths 

Business response:

We wish that the removal of your old laundry and delivery of the new units your brother purchased for you had gone smoother. We've never quite had anything like this happen before. We would have loved to have sold and installed those new items, but after the escalation of events it seemed best for everyone to reset. Our staff did not feel safe continuing with the delivery. Before we left your property we contacted your brother, told him about what was happening, and offered a complete refund since it did not seem prudent to ... read more

Mary Anne Carlin's profile image
Mary Anne Carlin 
recommend  Recommended
7 years ago

I had a gorgeous Frigidaire Gallery refrigerator and microwave delivered last week. Stove expected next week. Doing business with Keith’s has been a pleasure. Shout out to delivery guys Tony and Drew for their tremendous service. 

Business response:

Thank you Mary Anne! 

David Sieser's profile image
David Sieser 
7 years ago

Great place. Robbie was fantastic. He went out of his way to find out what we wanted in our price range. He did extra research for us to fit our needs exactly. We never felt the least bit pressured either. 

Business response:

Glad to hear David! Robbie rocks! 

Thomas Webb's profile image
Thomas Webb 
7 years ago

The purchase of my new washing machine was flawless. Knowledgable staff, quick delivery, and great prices. Stay away from the big box stores unless you want to spend more money, wait days for delivery, and deal with uncaring employees. Thank you Keith's Appliances for a wonderful experience. 

Business response:

Thanks Thomas! We appreciate it enjoy! 

Frequently asked questions about Keith's Appliance

How is Keith's Appliance rated?

Keith's Appliance has a 4.8 star rating with 1,827 reviews. 

When is Keith's Appliance open?

Keith's Appliance is closed now. It will open on Monday at 9:00 a.m. 

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