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Keith Alexis - State Farm Insurance Agent
- Insurance
- Grand Rapids, MI
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
2135 Plainfield Ave NE, Grand Rapids, MI, 49505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I skimmed thru previous reviews left by others and I feel 100% opposite than what others have described. I have had the best experience with state farm. I have my vehicles and home insurance thru Deb Chabot from state farm and I could not possibly have even a comparable experience with any other organization. The team there is always happy and friendly, and genuine. I can not express enough how well I am taken care of by this agency. I truly appreciate Deb and her team working hard for my best interests. Thank you so much
They are a misleading racist company especially the branch in mountain top Pennslyvania. The girl Who works at the front desk is rude and racist. A racist town and state . Poor customer service all the way
Claim number ***********Multiple on going problems with state farm since my claim 4/28/23. No call from the adjuster assigned to me by Thurs. I called my local agent and within 30 min of the phone call I was assigned someone else. Reimbursement for the contents of my home has been a nightmare. I submitted the receipts and waited for the check. Nothing, called again and they said they show no receipts being submitted. 2nd time, I submit all my receipts on Aug 6, Aug 9 Luis told me what my reimbursement was for his portion. Au... read more
Not like a good neighbor anymore! My parents had State Farm and what I started using as a young adult. Then used other insurances and really was excited about my new rate being around $95 two years ago. Fast forward to today. My rates have almost DOUBLED with NO accidents and my credit is over 700 - but now my rate is $170. I would bite the bullet of that nonsense, if I still received good customer service. Agent's office does not respond to text or emails. Today - I went online to State Farms website to talk to a chat with ... read more
I called State Farm Auto Insurance EMERGENCY ROAD SERVICES which is SO CALLED 24/7 Roadside services for help to tow my broken car on 8/19/2023 at 11 PM. I keep waiting and the lady who answered the phone keep telling us that the tow truck will be there in 30 minutes. I waited in the dark parking lot all by myself until 3:00 AM Sunday morning. Finally the lady told me there is no tow truck available that night. I have to find a way home and come back to my broken after 8:00 AM in the morning for the next available tow truck.... read more
State farm in Minneapolis when Daniel C****** was in charge was a great company. Don't let Selena Martinez and group fool you. They hang up on you, they are impolite they won't listen to their adjusters and the advice the adjusters give their customers. They are not " agood neighbor"
I’ve had some really bad insurance companies before but this one takes the cake for the worst!!! We were with them quite a while with no problems at all until I was told I had to file a claim to get my kitchen fixed because we had mold and it was making both me and my husband sick. The mold was so bad that it killed our pet (cat) who was 14 years old. I will never forgive my former agent for what he did for as long as I live. It started out with our kitchen flooding due to an improperly installed garbage disposal by the buil... read more
Roof denied again wind damage and hail damage to my roof you can literally see where hail has gone thru my roof but yet declined my claim because of popping nails. Literally been up there with roofers who have been in the business for 40+ years and state yea you should have no problem getting this claimed. But always some bs with State Farm. Both my neighbors got their roofs claimed. Time to change insurance companies so tired of this bs. Get your crap together State Farm y’all suck. Changing insurance next month screw them.... read more
The State Farm insurance adjuster will deny a valid claim if both people in the crash have State Farm facts proof this occurred. This is insurance fraud in order to avoid paying for State Farm reckless drive that crash people car from jumping the grass. Facts solid proof this occurred. State Farm is fully biased against certain minorities based on gender and race. Facts this occurred to me I have solid proof of the State Farm agents own words hope the call was recorded. Facts this occurred to me. ??Warning.??Don’t trust Stat... read more
Frequently asked questions about Keith Alexis - State Farm Insurance Agent
How is Keith Alexis - State Farm Insurance Agent rated?
Keith Alexis - State Farm Insurance Agent has a 1.2 star rating with 1,563 reviews.
When is Keith Alexis - State Farm Insurance Agent open?
Keith Alexis - State Farm Insurance Agent is open now. It will close at 5:00 p.m.
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