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Kay Jewelers

4.6

About this business

Location details

3617 Denmark Dr, Council Bluffs, IA, 51501, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6238 reviews
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Sami Amkaraoke's profile image
Sami Amkaraoke 
recommend  Recommended
3 years ago

The best things about this store is #1 the sales #2 is Roger. Best salesman and customer service 

Claire Marie's profile image
Claire Marie 
4 years ago

I got my engagement ring from her and I needed it to be resized. When I brought it in to be resized, they gave me an estimated date of when it would be done. I was running errands near the mall on the estimated date and I go up to the store and there is a sign that says ‘closed until further notice’. So I start calling customer service because i have no idea how, when, or where I can get my ring from. When I called customer service they couldn’t answer any of my questions and didn’t have a date of when the store would be ope... read more

Nelly Smith's profile image
Nelly Smith 
4 years ago

Paying twice to resize a ring that YOU incorrectly sized on me. Disgusting. 

Amber Jenks's profile image
Amber Jenks 
4 years ago

I made an online order on November 27th. I received an email on December 4th that my item had shipped to the store. I clicked the tracking number and it said that it was delivered to the store on December 4th. I called the store and they told me that I would get an email and a phone call when it came in and not to trust the shipping info. It's now 6 weeks since I placed my order and I've received no updates. I've tried calling the store several times and nobody ever answers. I'm so frustrated because this is a Christmas gift... read more

Cari Davis's profile image
Cari Davis 
4 years ago

This location just lost a loyal customer! Thanks to your assistant manager tonight that refused to change a watch battery for a watch that was purchased at this store... warranty that was purchased at this store... and even brought the battery needed because a sales associate said you didn’t have any in stock last week! After several purchases over the years, will now look for another jewelry store! 

Anonymous's profile image
Anonymous 
4 years ago

Make it a Merry Kissmas with 20%-50% off storewide at Kay, now through 11/15! https://bit.ly/2TUwRbU 

Anonymous's profile image
Anonymous 
4 years ago

The weather outside may be frightful but being with the one you love is so delightful. Show your love with a gift from Kay. 🎁 https://bit.ly/3l28OUj 

Anonymous's profile image
Anonymous 
4 years ago

The force is strong with this new special edition necklace featuring The Child from “The Mandalorian™”. Available exclusively at Kay.com. 

Anonymous's profile image
Anonymous 
4 years ago

Visions of colorful sparkle will dance in their head. ✨ Find this stunning The LEO First Light Diamond engagement ring at Kay for the perfect holiday proposal. https://bit.ly/34Zg8dO 

Frequently asked questions about Kay Jewelers

How is Kay Jewelers rated?

Kay Jewelers has a 4.6 star rating with 238 reviews. 

When is Kay Jewelers open?

Kay Jewelers is closed now. It will open tomorrow at 9:00 a.m. 

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