Katy Furniture

Amy 

on Birdeye

9 years ago

The $2000 "leather" sectional wwe purcased needs to be replaced after two years. All of tge "leather" has peeled off. Junk. Rip off. 

Oscar 

on Birdeye

9 years ago

BUYER BEWARE!!!! First off, don't believe any of those 5 star ratings. There customer service reps trying to balance out the awful reviews or a customer who clearly does not know what they have lgot themselves into. Go check yelp where theres a more believable 2 star rating I HAVE A RECIEPT FOR ANYONE WHO THINKS IM A COMPETITOR. PICTURES OF THE COUCHES ALSO IF INTERESTED. I'm not a competitor. Just a honest customer. Purchased a 5 year warranty for an xtra $200, it's currently at 4 years. I bought 3 of the same couches. All ... read more

Aunt J. 

on Birdeye

9 years ago

Thank you Katy furniture for the great service. The ladies in the office were great! I will definitely be back for my living room. 

Frederick S. 

on Birdeye

9 years ago

I have no experience 

A A. 

on Birdeye

9 years ago

Furniture shopping can be very stressful, and the stress that came from our experience with buying from Katy Furniture was incredible and not an experience we would recommend to anyone. We went to Katy Furniture on Saturday to purchase a dresser... We didn't like the fact that Katy Furniture have two separate prices, one for cash or debit, and a much higher price for a credit card purchase. Is there less buyer protection on cash and debit purchases? Is our excellent credit not good enough for them? Also, the prices are fina... read more

LaTash L. 

on Birdeye

9 years ago

Katy Furniture has poor customer service sucks. Will never buy anything else there. I ordered and purchased furniture over 8 weeks ago totalling $3200 . I was promised the order would take 4 to 6wks, at the 6wks ,I called the store and no one was able to help over the phone . I was told the manager would called me back. No one ever called me back after calling twice. After 2 wks I went in the store and spoke w the manager which was yesterday. It took 30 minutes before the manager became available for me to speak with. ... read more

juan C. 

on Birdeye

9 years ago

I don't know why I see negative stuff from people everytime I get furniture I get it there there prices are great never had a problem with any of the furniture I purchased people there are really helpful the delivery guys are really helpful when setting up the furniture I will always buy my furniture there  

Carolyn Scott R. 

on Birdeye

9 years ago

Will Richard J. Klee or Joseph Lenard Sorth, Jr. please contact me regarding wrong furniture delivered from your establishment. We are requesting reasonable accommodations be made to me and my husband by righting the wrong that has been done to us. We pray that you all will just simply obey the Laws of the State of Texas where you are conducting business and that you practice good business sense by returning our monies including delivery fee and picking up the wrong ugly cheap looking delivered sofa that depresses me every ... read more

Carolyn Scott R. 

on Birdeye

9 years ago

I purchased a sofa from Katy Furniture on December 22, 2015. The sofa couldn't be delivered until Monday, December 28, 2015. Regretfully, the fabric on the delivered sofa was not the same fabric on the sofa which was in the showroom which I paid for. I paid for a lighter colored sofa with a fabric that resembled velvet. The delivered sofa is a darker mixed almost rug, or shall I say, cheap tweed fabric that will not hold it's shape once you sit on it. The color is so dark, that it looks blue. It looks like a cheap reupholste... read more