This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Katy Furniture
- Furniture Stores
- Katy, TX
About this business
"never pay retail again"
Location details
1620 N Westgreen Blvd, Katy, TX, 77449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Katy Futrniture is horrible!!!!!! I am extremely upset right now!! We purchased a bedroom set from them and also had them set it up for us. No less than a month, the entire bed caves in!!! We spoke to at least 6 customer service agents (who by the way each and every one of them were rude and unfriendly). They tell us to send pictures of the broken pieces and the frame that THEY assembled!!! A whole two weeks passed before I got any word from them only because I called them and they tell me they received word from the manuf... read more
If there was a zero star rating, I would give this place, Katy Furniture a zero star. Buyers beware, the furniture sold in this store is very cheaply made. “you get what you pay for” & I will not ever shop at Katy Furniture again. The sectional that I purchased was stuffed with feathers & the feathers stick out of the cushions. Manager Tiffany refused to issue a store credit so that I could switch it out for another sofa. She informed me that all sales are final. I informed her that the sectional was cheaply made, that the f... read more
Don't waste your time and money. I received wrong color parts on my sofas set. In the store told me to contact manufacturer at customer service. It's one week passed, but nobody answer
Do not work here or shop here!! I got hired on with them and within three days they let me go. They excuse they gave me was they do not have the funds because their sales were down. I did not even get a full training by the Office Manager (Megan), which is no sort of Office Manager, what so ever. She does not know a thing about training or running an Office. And then you have Brittany who is the Store Manager and she is just as bad. No clue but staying on her cell phone and when you ask either one a question they just stare ... read more
Excellent service very smooth at the end. I would come back again The place is easy to find. Every one is very friendly. Carlos Lopez.
Great selection. Excellent customer service! Delivery was as promised. Will definitely come back for all my furniture needs!
Jeanan was so helpful and knowledgeable when my daughter and I paid for our furniture to be delivered. She was pleasant☺ We are coming back for a living room set. Your furniture is GREAT👏👏
Excellent customer service like what I purchased wonderful customer service the rep helped me with my purchase
Our salesperson Zerin was very helpful. Ask for Zerin! Good selection great pricing. Worth the trip.
Frequently asked questions about Katy Furniture
How is Katy Furniture rated?
Katy Furniture has a 4.4 star rating with 5,002 reviews.
When is Katy Furniture open?
Katy Furniture is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com