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"never pay retail again"
1620 N Westgreen Blvd, Katy, TX, 77449, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 09:00 a.m. to 7:00 p.m. | |
Tue | 09:00 a.m. to 7:00 p.m. | |
Wed | 09:00 a.m. to 7:00 p.m. | |
Thu | 09:00 a.m. to 7:00 p.m. | |
Fri | 09:00 a.m. to 7:00 p.m. | |
Sat | 09:00 a.m. to 5:00 p.m. | |
Sun | Closed |
This company is deceptive and is not truthful about their products or services. Buyer beware. I am a senior citizen with limited mobility. My old recliner broke, and I needed to replace it as soon as possible due to health issues. Because of the COVID-19 virus in my limited mobility I had do you use the Internet to purchase a new recliner. And they are down my search to two recliners. The online information said power lumbar, power headrest, and power recline. I called the store to confirm this information about the recliner... read more
This furniture store sells lemons. Even though during the Veterans Day weekend there's no benefits however yet they look at you funny when you're trying to return a defective item and then they'll even though during the Veterans Day weekend there's no benefits however yet they look at you funny when you're trying to return a defective item. There will use against you or whoever purchases in this company the thought that you have inspected items and therefore final sale. Therefore I have the evidence at home if y'all wanted t... read more
Buen servicio por victor
Let’s just mention that this store tricks you into its doors with their low publicized prices. Got there and these low prices are for CASH sales only. If you’re using credit it’s an extra $200 per piece. Don’t let me forget to mention the delivery fees can be as high as $200 and up if you don’t live next door to the store. Be careful shopping here and study carefully what you’re paying for. You might end up doing better price wise going with one of the main stream retailers that have free/low delivery. I received my furnitur... read more
Let’s just mention that this store tricks you into its doors with their low publicized prices. Got there and these low prices are for CASH sales only. If you’re using credit it’s an extra $200 per piece. Don’t let me forget to mention the delivery fees can be as high as $200 and up if you don’t live next door to the store. Be careful shopping here and study carefully what you’re paying for. You might end up doing better price wise going with one of the main stream retailers that have free/low delivery. I received my furnitur... read more
Horrible Customer Service! I purchased a sectional in March and when it was delivered it was flawed.... its now July and I still have not received the replacement piece. Everytime I call I am put on hold forever and when I leave a message I do not get a return call. I am beyond frustrated with Katy Furniture!
I can't stress enough what a nightmare working with Katy Furniture has been since we purchased our sectional. We bought an "As-is" last model from the showroom floor. Did the walk around with the sales woman and were told the sofa would be wrapped up and delivered the following week. We were given a time window of 12-4PM, so I took half a day off work. Naturally they showed up at 5:30PM. When the delivery men opened the back, there was trash and debris from all the previous orders on top of our couch. The sectional was... read more
I only gave one star because the option for no star is available. Worst shopping experience ever. First the advertise prices and stock that they don't have and you find out once you get to the store. My furniture was delivered dirty and by two rude and very unprofessional guys that came in my home with hostile attitudes. After sending pictures and contacting Katy Furniture 4 times to be told the supervisor would get back with me and still no returned call to even apologize. I'm sure things will get looked at more differ... read more
We flooded during Harvey and needed furniture. My first 2 large purchases went great, but being a good client didn't matter. In December 18' we bought a sectional and ottoman. The ottoman wasn't in stock and had to be ordered from the manufacturer. Was told it would take 7-14 days. So after 2 mo pass, still wasn't in, so I decided to cancel. They said I would have to pay some sort of restock fee. What? How? It wasn't even 'IN STOCK'. After no updates and lots of complaints the piece comes in 4 months later in April 19' and ... read more
Katy Furniture has a 4.4 star rating with 5,112 reviews.
Katy Furniture is closed now. It will open tomorrow at 9:00 a.m.
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