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117 W Central St Suite 203, Ste 203, Natick, MA, 01760, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Extremely unprofessional experience. Dr. Hein refused to answer basic medical questions, dismissed concerns about my incision, and ultimately refused the necessary suture removal listed in my written instructions. Her tone was hostile, demeaning, and completely inappropriate for a medical professional. When I tried to clarify aftercare, she shouted over me on the recorded line, ignored questions, and offered no accountability or guidance.The staff also provided conflicting instructions, rescheduled appointments without notic... read more
As a concerned mother, I was deeply alarmed by the unprofessional and hostile conduct my daughter experienced from Dr. Hein. She refused to answer even basic medical questions about aftercare and suture removal, responding instead with an aggressive and dismissive tone. Her communication was demeaning, combative, and completely inappropriate for a medical professional. Rather than offering guidance, she spoke over my daughter, denied the follow-up care stated in her instructions, and dismissed legitimate concerns. The entire... read more
Disturbingly unprofessional and hostile conduct. Dr. Hein refused to answer basic medical questions about aftercare and suture removal, responding instead with an aggressive and dismissive tone. Her communication was demeaning, combative, and entirely inappropriate for a medical professional. Rather than providing guidance, she spoke over me, denied the follow-up removal stated in my instructions, and dismissed legitimate concerns. The experience was unprofessional, disrespectful, and lacking any sense of compassion or accou... read more
Do not go here - ongoing, life altering outcome
Dr. Hein was absolutely incredible during my breast cancer journey. I never imagined my breast reconstruction could look so good after going through a double mastectomy. Not only is she extremely knowledgeable and talented in her craft, she also had so much compassion during my recovery. I appreciated her direct approach in answering all of my questions and letting me know what was feasible in my particular situation. The icing on the cake is that she has the most diligent, kind and supportive team working alongside her. Eve... read more
Kathleen was wonderful. I felt safe and comfortable while having my treatment. The staff is very friendly and helpful. Will definitely recommend and will be returning!
Secretary is rude. Charged different price than doctor quoted. Too busy to answer simple questions. Over charged for facial products found elsewhere much much lower !
I can’t say enough good words about Dr. Hein. She has truly changed my life. Since I was younger I always had extremely large breasts. It always bothered me and made me feel a little less confident in my overall look. I’ve never had a surgery before my breast reduction and became ok with the idea of having large breasts for the rest of my life. Dr. hein was supportive of the entire process as I navigated my way with the insurance company to get my surgery approved. Her staff is also amazing! They are all so nice and so frien... read more
I would run-don't walk away
Katherine D. Hein, MD, PC has a 3.9 star rating with 117 reviews.
Katherine D. Hein, MD, PC is open now. It will close at 4:30 p.m.
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