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KangaRoof
- Round Rock, TX
About this business
At KangaRoof, we do not provide estimates; we provide guarantees. Your roof will cost exactly what we promise you up-front. If you don't ask us to do any extra work, we won't ask for any extra money. We are proud GAF Master Elite Contractor and winner of the GAF Triple Excellence Award.
Location details
1317 Sam Bass Road, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I live in Sun City. I had my roof replaced by Kanga Roof last fall to repair hail damage from the summer of 2020. With a little snow melt on February 16th of 2021, I woke up to find water flooding my living room. Water was flowing out of my ceiling fan, ceiling light, and through my ceiling dry wall. I contacted Kanga about my emergency. Their response was pathetic. I got nothing but excuses and apologies. On February 27th, they sent a representative out to meet with my adjuster from USAA insurance to survey the damage. The ... read more
They didn't do the job right. Now won't return any messages. Been trying to contact them for 3 weeks. I wished I would have chosen another company to trust, I deeply regret using Kanga Roof.
Business response:
Mr. S********* - I apologize for the trouble contacting us. After the April 15th hail storm, we received over 3000 calls which completely overwhelmed us. According to notes in the file, it appears we have taken care of the issue. Again, I am very sorry.
Great communication, punctual and can't beat the price. Highly recommend.
They always do an excellent job. Are professional and friendly.
If you are looking for a company that you have to micro-manage and stay on top of for them to get their job done Kanga is the company for you. In my opinion these guys need their hands held and do not care about the level of service they provide their customers. It took them almost 4 months from the time I made the first payment before they completed my roof. I understand this was during a time when many people were having roofs replaced due to a recent hailstorm. What I do not understand is why, throughout the entire proces... read more
Great service and very pleased. I will continue to utilize this company again.
Great service and very pleased. I will continue to utilize this company again.
They were awesome 10/10 will use them next time for my roofing needs.
Rep Matt S******* laid everything out during initial consultation. He patiently answered all questions as I tried to understand the industry before making such a large purchase. From then on, every Kanga employee was pleasant, informative and did not hang up or let go of the conversation until I was satisfied. From Mr. S*******, the scheduler, the crew spvsr to the insuranse handler, everyon was respectful, helpful and honest.
Frequently asked questions about KangaRoof
How is KangaRoof rated?
KangaRoof has a 4.7 star rating with 808 reviews.
When is KangaRoof open?
KangaRoof is open now. It will close at 6:00 p.m.
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