Kakakhei Masroor MD

Orene 

on Wellness

8 years ago

Called to schedule an apt as a new patient was told I couldn't because they only schedule new patients on Tuesday. WTF so I repeated what I heard... "so you are telling me I can't make an apt today because I'm a new patient I have to call you back on a Tuesday?" and the answer was YES. HOW STUPID IS THAT! Other members of my family have been here and I thought I'd give it a try but honestly doesn't matter how good the dentist are if your front desk people are lazy and suck. 

Orene 

on Wellness

8 years ago

Called to schedule an apt as a new patient was told I couldn't because they only schedule new patients on Tuesday. WTF so I repeated what I heard... "so you are telling me I can't make an apt today because I'm a new patient I have to call you back on a Tuesday?" and the answer was YES. HOW STUPID IS THAT! Other members of my family have been here and I thought I'd give it a try but honestly doesn't matter how good the dentist are if your front desk people are lazy and suck. 

Pam 

on Wellness

11 years ago

Did you leave the office feeling satisfied with your visit? No, I felt confused and uneasy when I left Does this doctor use current and safe equipment? Fairly current Were the waiting room chairs comfortable at this doctor's office? They were average Was this doctor's staff friendly? Friendly Enough Did this provider listen to your input and concerns? No 

Pam 

on Wellness

11 years ago

Did you leave the office feeling satisfied with your visit? No, I felt confused and uneasy when I left Does this doctor use current and safe equipment? Fairly current Were the waiting room chairs comfortable at this doctor's office? They were average Was this doctor's staff friendly? Friendly Enough Did this provider listen to your input and concerns? No 

A 

on Wellness

11 years ago

The receptionists are so terrible at providing customer service. I was hung up on 10 ties this morning trying to get an appointment for a new patient. They simply refuse to work with you, I have been trying to get this appointment for over a month! They said call Tuesdays at 745, guess what I did for the past four weeks and you hang up on me - by the time I get back on your 'precious' ten appointments are gone. You think that because some of your customers only speak Spanish no one will complain. The dentists themselves are ... read more

Anonymous 

on Wellness

12 years ago

This facility offers very friendly and caring service for those who cannot afford regular dental services, or dental insurance. They charge on a sliding fee scale according to your income. They are very accommodating and gracious. Thank you. 

Anonymous 

on Wellness

12 years ago

Does this provider treat every client equally? Definitely, they make everyone feel equally respected and cared for Does this provider leave you on hold for a long time when you call? I usually have to wait on hold for quite a while, but not as long as some other places Does this provider give unbiased advice? Absolutely! I always get sound, helpful, and completely unbiased advice! Was this provider's staff friendly? Yes Was this provider's office too cold? No, it was fine 

Anonymous 

on Wellness

12 years ago

Did your mouth feel clean after your appointment? Definitely! It felt more clean than it's ever felt! Does this provider treat their staff well? Very! I've never seen an employer treat their staff better Would you recommend this dentist to others? I Already Have Does this provider ever overbook appointments here? Never! They have lots of business, but they do such a great job of never overbooking. Was the toothpaste used during your cleaning enjoyable? Yes 

Anonymous 

on Wellness

13 years ago

Did this provider answer all of your questions? Some were answered Was this provider's staff friendly? Friendly Enough Did you leave the office feeling satisfied with your visit? Not satisfied, but not unhappy Was this provider's office easy to locate? Absolutely! It couldn't have been easier!