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JW Marriott Desert Ridge Resort & Spa Phoenix

4.6

About this business

Specialties Located in the Sonoran Desert, the JW Marriott Phoenix Desert Ridge Resort & Spa is complete with luxury amenities, beautiful accommodations, fun recreation and delicious dining options. Our ideal location brings guests close to TPC Scottsdale, Cave Creek, the shops of Desert Ridge Marketplace and the Musical Instruments Museum. Our resort features five pools, a lazy river and waterslide, fitness center, Revive Spa and two championship golf courses. 

Location details

5350 E Marriott Drive, Phoenix, AZ, 85054, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.67,032 reviews
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Doug Long's profile image
Doug Long 
9 years ago

On our 20th anniversary. Everyone has been amazing. Mentioned our anniversary and was surprised by a bottle of champagne and chocolate covered strawberries. First class resort with excellent customer service! Thank you! 

Rich Modjeski's profile image
Rich Modjeski 
9 years ago

The highest level of service- each and every staff member has been cordial, polite and utterly dedicated to improving our stay. 

Ken Horkan's profile image
Ken Horkan 
9 years ago

What a Beautiful place with great service. Thank you 

Azul Corea's profile image
Azul Corea 
9 years ago

I was here for a work conference while being sick. I came back to my room to find all my cough medicines neatly placed next to a new box of Kleenex. Its small I know. But I appreciated that she noticed I was sick and didn't just do her job by restocking the bathroom tissue box. She gave me an extra one by my bed. Its the small things that make a difference. Oh and the place is gorgeous. 

Van O'Cain's profile image
Van O'Cain 
9 years ago

This place is top-notch. The employees go out of their way to make sure you're happy. My junior suite was more than I could ask for. Sad to leave. 

Laura Lindsay's profile image
Laura Lindsay 
9 years ago

What an awful hotel! Our room didn't even have an exhaust fan in the bathroom, but it did have little balls of dark hair in the shower and on the bathroom floor. Even after I called housekeeping and asked them to clean the bathroom when they straightened the room, I came back to find there was still dark hair in the shower. (My husband and I are both blond.)The room was small and cramped. I've stayed in nicer Holiday Inns and gotten a free breakfast. I used to think Marriott was a top-of-the-line hotel chain. Now I know diff... read more

LaDawn Green Hollick's profile image
LaDawn Green Hollick 
9 years ago

Room keys didn't work, 20 minutes for new keys deliverd. Water slide was filthy- grimy. Dated in room coffee maker. Facility map needs to be larger. Impressive lobby and fire pits. 

Chris Mora's profile image
Chris Mora 
9 years ago

Michael the supervisor here is awesome! Above and beyond customer service 

Martina Soldánová's profile image
Martina Soldánová 
9 years ago

Já jsem tu taky s holkama:-) 

Frequently asked questions about JW Marriott Desert Ridge Resort & Spa Phoenix

How is JW Marriott Desert Ridge Resort & Spa Phoenix rated?

JW Marriott Desert Ridge Resort & Spa Phoenix has a 4.6 star rating with 7,032 reviews. 

When is JW Marriott Desert Ridge Resort & Spa Phoenix open?

JW Marriott Desert Ridge Resort & Spa Phoenix is closed now. It will open tomorrow at 9:00 a.m. 

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