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JW Marriott Desert Ridge Resort & Spa Phoenix

4.6

About this business

Location details

5350 E Marriott Drive, Phoenix, AZ, 85054, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.67,330 reviews
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Moses Florez's profile image
Moses Florez 
5 years ago

Picture this you pay a premium for a 4 star hotel and there is absolutely no parking . No valet. If you do park in the garage next door its 30 for the day.However you have to keep paying everytime you go in and out. If you get a meter your going down every 2 hours to pay for it. I would absolutely avoid this place by all means. 

Bonnie Ann's profile image
Bonnie Ann 
5 years ago

Rude mask Nazi manager that makes up his own rules claiming to follow cdc guidelines 

Jake Vega's profile image
Jake Vega 
5 years ago

Got harassed by staff, stay was ruined 

Bernie Howard's profile image
Bernie Howard 
recommend  Recommended
5 years ago

Great hotel on The River Walk. 

Lena Renee's profile image
Lena Renee 
recommend  Recommended
5 years ago

Very relaxing calming atmosphere 

Donald Phillips's profile image
Donald Phillips 
recommend  Recommended
5 years ago

Very engaging Resort and Spa. Great place to unwind and enjoy a piece of Paradise. 

Business response:

We're happy to hear that you enjoyed the time here, Donald! Thank you for sharing this great review with us. 

Sarah RS's profile image
Sarah RS 
recommend  Recommended
5 years ago

Not going to lie but when my visited started here on Saturday, Sep. 5th it wasn't the greatest. BUT Brittany and Vivian really went above and beyond to fix some miscommunication that occurred. Overall our stay was fantastic. We had a lot of our wedding party at this hotel and my husband and I stayed here the night of our wedding. Even with the issue we had my experience with them was excellent and I would recommend them to anyone! Thank you again for taking care of us. Much appreciated. I had a great wedding weekend. 

Camilla Isabella Jueden's profile image
Camilla Isabella Jueden 
recommend  Recommended
5 years ago

Was a great experience and great place to stay. 

Cyndi Ogulewicz's profile image
Cyndi Ogulewicz 
recommend  Recommended
5 years ago

As a gold elite member, I was very disappointed to be told I didn't have a reservation (which was made on the Bonvoy app while traveling). I was told I must be at the wrong hotel and asked for my confirmation number. When I read it to him, I was told that he couldn't find me since I checked in online. Very disappointing since I have done that many times and have never had a problem. 

Frequently asked questions about JW Marriott Desert Ridge Resort & Spa Phoenix

How is JW Marriott Desert Ridge Resort & Spa Phoenix rated?

JW Marriott Desert Ridge Resort & Spa Phoenix has a 4.6 star rating with 7,330 reviews. 

When is JW Marriott Desert Ridge Resort & Spa Phoenix open?

JW Marriott Desert Ridge Resort & Spa Phoenix is closed now. It will open on Monday at 9:00 a.m. 

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