This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Juncture
- Apartments
- Alpharetta, GA
About this business
Location details
910 Deerfield Crossing Drive, Alpharetta, GA, 30004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Great property with awful management and maintenance Great property awful management . Don't fall for the property if you have any maintenance request or management issue it is a night mare. If you think you can live with it it is a great property . Be careful with hidden management charges and slowly increasing this and that charges to your monthly bill.
Business response:
We apologize for any difficulties you have encountered during your living experience. We are currently working on the annual fire repairs. These repairs require entering residents' homes, and we give proper notice before entering. We understand that this may be inconvenient, and we appreciate your patience throughout this process. We would like to address your concerns, but we are not sure how to get in touch with you. Please contact us directly.
Worst apartment I agree with most of the below negative reviews Horrible apartments and it became more ugly with rude staff in leasing office….many complaints on untidyness due to trash sitting outside with roaches…if you go to complain or suggest on some thing they give rude responses…sometimes tenants like me feel like if we living here freely without rent or what…. I would have given less than one star but there ia no such option Maintainance is rubbish too…
Business response:
Thank you for taking the time to share your feedback with us. We apologize if your living experience has not met your expectations. Please contact the management team directly so that we can address any outstanding concerns you have.
Worst apartment in alpharetta Juncture apartment is One of the worst property management companies I have lived here for an year and moved out I used to live in building 500 and i see 5304 apartment unit people are like throwing trash all days outside their door and made 3rd floor as trash hub and i have many times mentioned with leasing agents about this and they never addresses this issue…. Also I see washrooms are sub standards and always see cockroaches due to untidy people renting in this apartment. Do not get fooled by... read more
Business response:
We are sorry to hear your living experience hasn't met your expectations. Your feedback about your previous time helps us improve for future and current residents. Please contact us so that we may be able to address your concerns.
Unpleasant Customer Service, Beautiful location It was almost unbelievable how rude and unhelpful the office staff was during my visit to inquire about an apartment. I kept being referred to go online. Although the apartment complex is very beautiful, the customer service was disappointing.
Business response:
We apologize for any inconvenience you experienced during your visit. Due to the anonymity of this review, we cannot find you listed as a prospect in our system. We would love another opportunity to assist you with your apartment search, if you wish to move forward. Please contact the office at (770) 410-3090 when you have the time.
Bad Insulation Sadly, we fell for the looks. But in reality, this is a very bad apartment. Insulation is so bad; that during winters any amount of heater doesn't retain the temperature inside the apartment, we can feel cold air leaking from the windows and making the apartment freezing cold in winters; no matter if we keep the central heater on 24/7; its just waste of our money (300$ monthly electricity bill). Same problem in summers as well; full time a/c on doesn't keep the apartment cool. Further, the walls and roof are s... read more
Business response:
Thank you for sharing your feedback about your experience at The Juncture. We are sorry for any inconvenience you may have faced. We appreciate you bringing these matters to our attention as we are committed to providing a comfortable living environment for all our residents.
Non cooperative management We reported issues related to garage sound during the midnight with horrible sound and vibration below our apartment to the management. We asked the management to request the garage tenant to limit the usage at midnight. However the management outrightly rejected our request to talk to the garage tenant. The only solution the management gave us to change the apartment, but we have to bear the cost of shifting our stuffs on our own which is very expensive. The management did not offer to compensate ... read more
Business response:
Thank you for sharing your concerns about the garage noise. We apologize for the inconvenience it has caused, however, we cannot restrict when residents enter and exit their garages. We want to assure you that we take this matter seriously and have explored multiple solutions to address the issue. Please reach out to us directly if you would like to discuss this matter further.
Living here is a nightmare We are renting a unit above the garage. The walls,floors and windows are so thin and not properly insulated. One can easily hear the sound from outside even when the shutters are locked. Unfortunately the unit which we are living is above the garage. The person using the garage keeps on going in and out several times in the midnight, we are not able to sleep due to continuous noise from the garage door below our bedroom. When we complain to the property manager they were rude and didn’t take any ac... read more
Business response:
Thank you for taking the time to share your feedback. We want you to know that we take this matter seriously, and our team has been diligently working to find a solution that addresses the needs of all parties involved. We apologize for any misunderstandings or any perception of rudeness that may have occurred during your interactions with our team. We did discuss your concerns with you and offered you a resolution which you declined. If there's anything specific you would like to discuss or if you have additional details to... read more
should have paid attention to the reviews They didn’t insulate these buildings well at all. You hear everything. You might as well live with the people above and next door to you. Probably can go somewhere else and pay less to put up with this. Can’t wait until my lease is up
WORSE PLACE TO LIVE -BEWARE Horrible customer service: The leasing agents have horrible attitudes They never answer the phones When you come into the office they are extremely lackadaisical Apartments: These apartments are far from luxury! Thin walls Loud neighbors Dogs run wild Gate is broken every other week Alarm goes off in the building every 3 weeks and wakes you up while you are sleeping Valet trash picks up trash when they want to Cost of the apartment is not fair for what you get Leasing agents treat certain ethnicit... read more
Frequently asked questions about Juncture
How is Juncture rated?
Juncture has a 3.7 star rating with 637 reviews.
When is Juncture open?
Juncture is closed now. It will open at 9:00 a.m.
Browse nearby in Alpharetta, GA
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com