This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
New GMC Buick and Cadillac cars trucks and SUV's for sale Used Cars Preowned Vehicles Tire Service Oil Changes Vehicle Maintenance Battery Service GMC Dealer Buick Dealer Cadillac Dealer Used Car Dealer Used Truck Dealer
5400 S Division St, Guthrie, PA, 73044, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Service sucks here. They blame me being stranded on my truck being muddy. It's funny that I have the only vehicle that can't handle mud. I live on a dirt road and do not abuse my truck by playing in the mud. I'll not be back to purchase or service my vehicle here again.
Everything, their sales and service staff are excellent in every aspect, they have always treated me very well.
Business response:
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The John Vance Auto Group Team
anyone looking to buy a car i highly recomend this dealership. had a little bit of trouble in the beggining but it was fixed and was taken care of and made right. i highly recommend them.
Business response:
Noah, we are so glad we could take care of all of your needs at our dealership. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The John Vance Auto Group Team
Just purchased a vehicle last night from the location in Perry. I live two hours away in Kansas. Did as much work over the phone/computer as possible. They went above and beyond for us, had the vehicle ready out front when we got there, worked with us on financing and amazing customer service! Guy Taylor was wonderful to work with and will recommend anyone to y’all! ❤️ thank you!
Business response:
Thank you for writing this fantastic review, Jacie! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The John Vance Auto Group Team
I had to purchase another vehicle recently and found one at John Vance in Guthrie. To say they have treated us well is such an understatement! THEY CALLED ME to get the vehicle in for some minor work it needed. Marcia and the team up there have taken such good care of us as NEW customers. We WILL be buying more vehicles from this group. So worth the drive up to Guthrie! Treat your customers right and it will come back to you tenfold! THANK YOU!!!
This is not how you treat people. You post your cars on the internet, someone is very interested in purchasing one so they contact you. You even double check to make sure it's still available before you make the trip there. When you get there, no one attempts to help you. When you finally find someone and ask about the person you have been dealing with, he's not there..and oh yes, the car you wanted is sold. But hey, let us show you some other cars that are way more expensive! No thanks. And shame on the car salesman who tex... read more
Business response:
Meg, we would like to express our sincerest apologies for your recent experience. We strive for 100% customer satisfaction, unfortunately that is not always possible. If you would like to discuss this matter further, please give us a call at 1-800-375-4431.
Best dealership in the world. A place that treats extremely well his employees. happy employees= Happy customers.
Business response:
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The John Vance Auto Group Team
It’s rare to find a dealership that cares about more than making a buck. At Vance, Rod and Emily take the time to listen to your needs and find a vehicle to fit you and your lifestyle. Can the family grow into this? Would it be good for taking fur babies along? How comfortable are the seats for long car rides? These considerations are what makes the car buying experience unique to the buyer. If you want a dealership that will comb through the details to make sure you get a bang for your buck, I highly recommend John Vance Au... read more
Business response:
Thanks for this awesome review, Haylee! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The John Vance Auto Group Team
John Vance Motors has a 4.6 star rating with 373 reviews.
John Vance Motors is closed now. It will open on Monday at 8:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com