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John Vance Motors

4.6

About this business

New GMC Buick and Cadillac cars trucks and SUV's for sale Used Cars Preowned Vehicles Tire Service Oil Changes Vehicle Maintenance Battery Service GMC Dealer Buick Dealer Cadillac Dealer Used Car Dealer Used Truck Dealer 

Location details

5400 S Division St, Guthrie, PA, 73044, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.6373 reviews
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Sheldon Pangburn's profile image
Sheldon Pangburn 
6 years ago

my daughter purchased her first car from then in July and its October and she still hasn't recieved the title from them. they have been very evasive in getting the title to her. finance dept. wont return calls. am beginning to think the car was stolen. i guess they only care for customers if they live in Oklahoma. 

Business response:

We are very sorry to hear about your negative experience at our dealership, Sheldon. We take customer care very seriously at John Vance Auto Group and we assure you that we are truly dedicated to rectifying this situation. To that end, we would greatly appreciate it if you would reach out to us at your earliest convenience so that we can discuss the situation in detail. We hope to hear from you soon. Sincerely, The John Vance Auto Group Team 

Geoff Burns's profile image
Geoff Burns 
6 years ago

What a day! Drove 2 hours to Guthrie to see a car at John Vance. Worst experience ever! Called them first thing, they told us to come down, and they'd have it ready. We got there and they not only had sold it, they didn't once apologize or attempt to make it right. I understand completely that they don't have to hold it, but they could have at least called us to tell us, rather than trying to push other cars on us, and being shocked when I told them we were leaving. Don't go there, don't waste your time. We ended up finding ... read more

Terri Dyson Krag's profile image
Terri Dyson Krag 
recommend  Recommended
6 years ago

A huge thank you to the employees at John Vance Auto group, they dedicated their entire Saturday last weekend to serving at the OCA Ranch Rodeo cookout in the 100 degree crazy windy day and served almost 500 people with all donations going to the Children’s Miracle Network! Hats off to you wonderful hardworking people! THANK YOU! 

Pam Morrisett's profile image
Pam Morrisett 
6 years ago

Awful service department. My Truck has been there since the end of July... I’ve been mislead and Lied to on several times. They are trying to help me NOW after I gotten upset and made my blood pressure go up.... 

Business response:

Thank you for your feedback. We apologize for the confusion and frustration regarding your vehicle. We understand you've been in contact with members of our team and hope your concerns have been addressed. If you should have any further questions, please call (405) 282-2113 and ask for Kelley. 

Johnny Matlock's profile image
Johnny Matlock 
6 years ago

Sad another bait & switch car dealer. If you want a positive experience, this isn't the auto dealer to shop 

Business response:

Johnny, we would like to express our sincerest apologies for your experience. We would like to discuss your concerns further. Please feel free to give us a call at (405) 282-2113. 

Eric Hall's profile image
Eric Hall 
recommend  Recommended
6 years ago

Great place to buy a car! The short drive from Edmond is worth it! 

Ella Abela's profile image
Ella Abela 
6 years ago

The best buys experience I have ever had! No pressure to buy, able to take my time, and ask questions. Absolutely love the opportunity to have my vehicle serviced at one location as well. 

Kim Mostrom's profile image
Kim Mostrom 
6 years ago

We had an easy car buying experience. Clayton listened to our needs and found us a car I would have never picked but ended up being perfect. He worked hard to get the right car for the right price to keep us on budget. 

Jerry Nation's profile image
Jerry Nation 
6 years ago

There is no other place like John Vance auto Group! Drivetrain for life! 

Frequently asked questions about John Vance Motors

How is John Vance Motors rated?

John Vance Motors has a 4.6 star rating with 373 reviews. 

When is John Vance Motors open?

John Vance Motors is closed now. It will open tomorrow at 8:00 a.m. 

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