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John Vance Auto Group
- Auto Repair
- Guthrie, OK
About this business
Location details
5322 S Division St, (S Division St.), Guthrie, OK, 73044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
RecommendedVisited John Vance this weekend and had the pleasure of working with Diana Martinez. She did exactly as she said. We had called looking for a particular car and when we arrived it was waiting up front for us. She had pulled all the paper work on the car and was ready to sell. The financing part was super easy and was there maybe an hour from start to finish. Everyone was very friendly and did not treat my 22 yr old son who was purchasing the car like some kid that didn’t know what he was talking about. Will buy from them in ... read more
Business response:
Kerri, thanks for leaving us such a wonderful review. We are thrilled that you and your son had such a wonderful experience; Diana will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
RecommendedWithout a doubt Jennifer has taken care of us over and over and goes above and beyond to make sure we were taken care of, even days after the sale, she went out of her way to help us with some aftermarket tinting setting that up and making sure we didn’t have to worry about anything. Absolutely amazed at her customer appreciation!
Business response:
David, thank you for the wonderful review! Jennifer is a real asset to our team and we appreciate how well she takes care of our customers. Let us know if you need any further assistance.
RecommendedAbsolutely amazing. Kind and helpful people.
RecommendedAll the workers were nice, polite and genuine. I was told by Bob Howard workers it would be a week or two for them to fix it. John Vance folks fixed everything and more and I was home by noon!!! Everyone there seemed really happy to be working there! I’m going to them from now on!!!
Business response:
Nancy, thank you for the great review! We're glad we were able to get you all fixed up in a timely manner and back home quickly. We look forward to seeing you again.
Recommendedamazing experience!! thanks Steele for the great experience! love my new truck
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The John Vance Auto Group Team
Recommendedcustomer service for our van excellent
Business response:
Thank you, Linda, for the kind words. We truly appreciate it. We look forward to your next visit.
RecommendedTheir service department is amazing! I ended up here a week ago after the car I had borrowed for a road trip overheated. Janine Wendling, the service rep who also happens to be a Journeyperson Mechanic, was very caring, competent and gave great customer service. She really knows how to connect with clients! Within minutes, the part needed to fix the problem was located and ordered. The following day, I was able to drive the repaired car back to Texas having spent nothing out of pocket since it was covered by a recall notice ... read more
Business response:
Ellen, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Janine will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words.
DO NOT PURCHASE A VEHICLE FROM THESE GUYS!!!!! I bought a GMC Denali back in December and loved it in the beginning. Started having a vibration and brought it up during my second visit for oil change. They said they couldn’t find anything wrong, well today I’m up here again for an oil change and again brought up the vibration. They are now saying it’s because of the transmission needing a flush and it’s going to be over $200.00. Why wasn’t this checked the first time I brought it up and why didn’t they check this before they... read more
Business response:
Kevin, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please feel free reach out to our Service Manager, Jeff Dutton, with any further comments, concerns, or suggestions you wish to share. We would love the opportunity to resolve this situation, if possible.
RecommendedVery efficient service Dept and quality sales staff
Business response:
Curtis, thank you so much for your review! We're glad to hear our team has exceeded your expectations and we appreciate you sharing your experience with us.
Frequently asked questions about John Vance Auto Group
How is John Vance Auto Group rated?
John Vance Auto Group has a 4.5 star rating with 1,260 reviews.
When is John Vance Auto Group open?
John Vance Auto Group is closed now. It will open tomorrow at 8:00 a.m.
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