Joe Nachbaur - State Farm Insurance Agent

Janice T 

on BBB

a year ago

I have been a State Farm customer 30 yrs. I recently wanted to change my policy & had the best agent help me, Sean E***** from Tom’s River NJ. Very knowledgeable & respectful. He patiently answered my questions & his follow up was excellent. Thank you Sean for outstanding customer service. All the best 

Robert M 

on BBB

a year ago

These people are SCUM! My insurance was projected to increase after the 6 month policy expired. No accidents, no tickets. I received a check from State Farm in the amount of $136 and didn't know why. Now I know: they sent me that check, so I'd have a lapse in coverage. Now my insurance is extremely high, due to the lapse. Don't do business with them, I warned you! 

Brandi S 

on BBB

a year ago

I would like to give zero stars. I filed a homeowners insurance claim on 8/20/23 due to Tropical Storm Hillary causing damage to my home. The heavy rain and wind caused a leak somewhere in roof. The leak caused the ceiling to collapse in a bedroom and damage to wall and ceiling in bathroom. The adjuster came out and said that he was recommending they replace entire roof. A week later I get a call from my new claims associate saying they were denying my claim. They are saying my roof was improperly installed and that's what c... read more

Shari C 

on BBB

a year ago

Do not use State Farm. This company is terrible. I have had State Farm for over 25 years and have never endured the service and treatment that I am receiving now. I will never recommend this company to anyone and I hope that any person looking for home, car, or whatever read these posts. Trust me you will get your invoice to pay for your insurance, but don’t file a claim. You have to fight for what you have paid into for years. 

Timothy S 

on BBB

a year ago

State Farm offered me a good price to move my car insurance AND home insurance from ********. My ******** policy was cancelled by state farm and weeks after taking payments and "insuring" my home, Stste Farm alerted me that they refuse to underwrite the home policy. The pictures submitted by the agent were blurry, were from a distance and did not show accurate pictures of our roof. The underwrites said I need a new roof which is NOT TRUE OR ACCURATE. they did not do a home inspection, a roof inspection nor did they use any o... read more

Kamal N 

on BBB

a year ago

The worst insurance ever, they are good to take your money only 

William W 

on BBB

a year ago

State Farm is absolute trash. Somehow I was selected for $10,000 deductible. And they won’t let you change it for 3 years which the dumbest thing I’ve ever heard of. 

Anne R 

on BBB

a year ago

I got a flat tire at my job I do private duty nursing and I was at my second job for that day. I called the office to make sure I had roadside assistance I did I was sent a number to call to initiate the roadside assistance, the prompts were trying to make me go on a website and fill out a form online for the roadside assistance. I am not terribly tech savvy, so I just kept waiting for the prompt that would tell me a customer service rep would help me and it never did it just kept prompting me to go online to the link. So fi... read more

Candice M 

on BBB

a year ago

They raised my premiums by double within a year and I have had no accidents or tickets. They are great about taking your money but when it comes to filling a claim don’t expect them to help or to do anything at all I have filed a complaint with the insurance commissioner. I have been discriminated against because I am a female and they are just TERRIBLE. If you want to escape a headache and actually have an insurance company there for you when you need them STATE FARM IS NOT THE INSURANCE COMPANY FOR YOU!