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Joe Basil Chevrolet

4.5

About this business

Joe Basil Chevrolet is an automobile dealership offering new and pre-owned Chevrolet, Buick, Ford and Toyota vehicles that include sport utility vehicles, convertibles, minivans, vans, coupes, sedans and wagons. The Chevrolet models offered by the dealership include Avalanche, Aveo, Cobalt, Colorado, Equinox, Express Van, Impala, Malibu, Silverado, Monte Carlo, Tahoe, Corvette, Venture, TrailBlazer and Suburban. The Ford models offered by the dealership include Explorer, Escape, Focus, Taurus, Mustang, Windstar and Freestar.... read more

Location details

5111 Transit Rd, Depew, NY, 14043, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.59,038 reviews
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Barbara Zima Lorenc's profile image
Barbara Zima Lorenc 
recommend  Recommended
5 years ago

Went for inspection walked in greeted very nice told me about an hour was done in an hour first time there will go again 

Business response:

Thank you again for choosing Joe Basil Chevrolet and we hope to see you again. 

Richard Williamson's profile image
Richard Williamson 
recommend  Recommended
5 years ago

Always great service, great people enjoy doing business with Basil, they really care about your experience. 

Business response:

Wow, it's experiences like yours that really keep us motivated! 

Ray Factor's profile image
Ray Factor 
recommend  Recommended
5 years ago

Great experience. Amazing service 

Business response:

Wow, we're glad you had such a wonderful experience with us! 

Beth Morse Montesanti's profile image
Beth Morse Montesanti 
recommend  Recommended
5 years ago

Love the convenience to come in to the Kwik Lube Center and having my oil changed and requesting a mini inspection to insure my vehicle is safe to take on a trip to Virginia. 

Business response:

Hi there, thank you for taking the time to leave a review for us at Joe Basil Chevrolet. We're happy we could meet your expectations! 

Lisa Mayer's profile image
Lisa Mayer 
recommend  Recommended
5 years ago

Very professional and attentive service !! 

Business response:

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Joe Basil Chevrolet! 

Linda Waryk's profile image
Linda Waryk 
recommend  Recommended
5 years ago

Sales department was great, very happy with the 2017 Equonix, 2018 Redline Traverse and 2018 Redline Silverado but the service department is not so great. Had to have some warranty work done and it's a struggle to get a rental and when I do I am responsible for payment as well as payment for labor on warranty work. Going on vacation tomorrow, but stuck in a limbo with a rental I cant take over state lines. 

Business response:

Hi Linda, we are sorry you have not been happy with your service. We will pass your feedback and concerns to our service manager. 

Tim Kobel's profile image
Tim Kobel 
recommend  Recommended
5 years ago

Professional and very nice 

Business response:

Thank you for choosing Joe Basil Chevrolet as your first choice for all your automotive needs! 

Donna Kuss's profile image
Donna Kuss 
recommend  Recommended
5 years ago

Have not had an issue with the service department since we purchased two vehicles-one in Aug 2018 and Dec 2018. In fact, we like the service we get there. However on our last visit on July 16, we brought our 2018 Equinox in for an oil change. The work was done quickly but shoddily. The interior of both front seats were left with dirt or grease marks. The door panels were left with greasy handprints as well. When it was brought to the attention of the service rep, he apologized and had the detail shop clean the surfaces. Sinc... read more

Business response:

Hi Donna, we appreciate you taking the time to share your feedback and please accept our apologies that your service was less than satisfactory. We will make sure your concerns are addressed by management. 

Larry Philipps's profile image
Larry Philipps 
recommend  Recommended
5 years ago

Great work and we thought all was very good 

Business response:

Hi there! We're so happy we were able to help you out! 

Frequently asked questions about Joe Basil Chevrolet

How is Joe Basil Chevrolet rated?

Joe Basil Chevrolet has a 4.5 star rating with 9,038 reviews. 

When is Joe Basil Chevrolet open?

Joe Basil Chevrolet is closed now. It will open tomorrow at 9:00 a.m. 

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