This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Jim Winter Automotive Group
- Car Dealers
- Jackson, MI
About this business
Location details
3303 W Michigan Ave, Jackson, MI, 49202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service department is top notch! I have never been to a dealership service department with people like RJ Howell and Steve Billingsley who were very friendly, honest about my car's issues and took the time to make sure that I understood everything that was happening throughout the repair. Integrity is hard to find nowadays and I feel that this team exuded that characteristic. THANK YOU.
Business response:
Melissa - We can't thank you enough for this amazing review!
We have purchased several used vehicles from Jim Winter and have been satisfied with our purchases. We have dealt with both Steve and Jamie in their service department and they have often gone above and beyond for us! Thanks!
Business response:
Eunice - Thank you so much for this wonderful review!
After purchasing my pick-up here through Bill Young, I will continue to choose them for all my service needs. I have never been disappointed and they have always gone above and beyond for us. Any employee we have spoken with had been kind, helpful, and friendly. Jamie in service is our team leader and we couldn't ask for a more knowledgeable service department.
Business response:
Dena - Thank you so much for this great review!
This is the third vehicle we have purchased from Jim Winter-Richie Peck. The service group and Sales is the Best not sure why anyone would go anywhere else. Sad to see Richie Retire but they have a lot of Great sales people. We are extremely happy with our new 2017 cadillac xt5. Great place
Business response:
Thanks for your business, Hap. Now put the XT5 on your profile pic instead of that Jeep!
Had great service today...they always get me in and out as quick as possible, even when I have a drop in emergency.
Business response:
Adam - We're so glad you had a great service experience with us! Thank you for the kind words, and we look forward to seeing you again. Manage
Jamie Ballard has always delivered exceptional customer service. I stopped in today for a car wash and he knew there was one other issue bothering me. He went out of his way and took extra time to see that every detail was taken care of. I owe this man a plate of cookies!
Business response:
Thanks for the kind review Cheryl. We appreciate it and your business. Stay warm.
Terry was awesome to work with in used car sales. He got me the best deal on the car I wanted. Bruce in finance worked hard for me as well! I would recommend anyone buy a car from them.
Business response:
Thanks for your review. We love Terry and Bruce too!
I spoke with a salesman this am, inquired about a price, let him know I was not interested in test drive until I knew price. He stated he would be right back, 15 mins later I went inside only to find he was now taking phone calls. He looked at me told me he still didn't know the price, but I really needed to drive it. I feel he dismissed me because I didn't want a a pushy sale only a price. I left angry called back spoke with manager who did obtain a price for me. I will not purchase from jim winter will drive the xtra 60 mi... read more
Business response:
Sorry for the delay in getting that price. It was a special courtesy car and those cars price differently than the regular incentives look up process. We could've handled it better and we apologize. You'll never be pushed into a sale at Jim Winter. We always try to be sure we're helping you find the right vehicle for your needs and budget.
Not sure what's up with Jim Winters service dept. Spoke with Jamie and even though they couldn't fix my car because of lack of parts. I went to pick it up and I'm waiting because of paperwork. Jamie went home and nobody else knows what's going on.
Business response:
We apologize for the mixup. We are reaching out to our Zone Manager today to see if any more can be done to find you a part.
Frequently asked questions about Jim Winter Automotive Group
How is Jim Winter Automotive Group rated?
Jim Winter Automotive Group has a 4.4 star rating with 956 reviews.
When is Jim Winter Automotive Group open?
Jim Winter Automotive Group is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com