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Jim Hudson Pontiac-GMC on Sumter Highway has been family owned and operated and serving Columbia, S.C., since 1980. The company has new and used vehicles for sale or lease. Parts and vehicle repair is also available. It carries automotive lines from Pontiac, GMC, custom sports utility vehicles, trucks and vans. Credit applications for loans and leases are available on the company s Web site. Jim Hudson Pontiac is part of the Jim Hudson Automotive Group in central South Carolina that includes automotive lines of Lexus, Mitsub... read more
4035 Kaiser Hill Road, Columbia, SC, 29203, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 8:00 p.m. | |
Sat | 8:30 a.m. to 6:00 p.m. | |
Sun | Closed |
The worst experience I have ever had with a service department. They are correct when they say once you experience Jim Hudson, you will never forget it. Brought my vehicle in for an oil leak close to the end of October. No communication from the service advisor Neal. They had it for a week, told me a sensor needed to be replaced but never told me the cause of why it went out. When we picked it up, it had the check engine light on. They told us it's because there is some oil s... Continue Reading
Business response:
Your feedback has been forwarded on to our team and we are currently looking into this matter.
Worst experience I ever had.
Business response:
Hello, we regret to hear that your experience with us was not a more positive one. We would like to have a better understanding about your experience. Please reach out to us at (803) 783-0110 at your earliest convenience and we will do our best to resolve this with you.
What can we say about them. Our family is speechless (in a good way). We recently bought a Cadillac Escalade ESV Premium luxury with them. Dawn was an excellent sales person who helped us and answered all our questions! Today we got home from work and received a wonderful gift from them. It amazes us how detailed they were in the artwork. They included our occupation as salon owners but also our last name was incorporated into the portrait!! I would and will always refer them to anyone I know, we will also be purchasing any ... read more
Business response:
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Hudson Cadillac!
I didn’t even know that Jim Hudson Cadillac existed before Friday April 3 here’s my story. I’m a Canadian driving back home from Florida when I got a warning message in my Silverado 2500 HD about the exhaust fluid system and that I needed to take care of it soon. With a lot of things closed because of Covid-19 I was wondering on how long I would be stuck so I started searching online for dealerships ahead of me on my way home. I did called a few and nobody had openings for me and that’s when I called Jim Hudson Cadillac arou... read more
I had to have a brace installed on the bottom of my Cadillac XT5. I waited about 2 hours but the waiting area has wifi and is comfortable. Also, I had an issue with the leather wearing on my front driver seat and the car is only about 2 years old. I was told it wasn't typically covered under warranty (I had reached out to GM after the dealer told me this initially), but that they would replace it in good faith. Customer service quality seems to have diminished in so many industries and it's good to see GM and Jim Hudson Cadi... read more
Be honest and quit telling things that are not the truth. They do not like to give refunds that are owed to the customer. Owe me $1300.00, that Willie will not refund on a car service contract that I bought from them..
I've been a customer for 15 years. The service here is always professional and friendly. A huge thank you to the service manager Nicholas Johnson. He resolved an issue that I had. Another huge thank you to Ben in the part's department. He's always friendly and helpful!
My brother was looking for a new car and the sales department was AMAZING at helping him find just what he wanted and needed. Big shout out to Mike Ohrin for helping him out. 10/10 recommend!
Good inventory to select from, great customer service and knowledgeable staff.
Jim Hudson Buick Gmc Cadillac has a 3.5 star rating with 34 reviews.
Jim Hudson Buick Gmc Cadillac is open now. It will close at 8:00 p.m.
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